Client Manager, Employee Health & Benefits
Marsh McLennan
full-time
Posted on:
Location Type: Hybrid
Location: Troy • Missouri • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Actively manage a book of business to ensure each client’s welfare benefit plan needs and goals are met
- All work is initially closely reviewed with VP or SVPs / assigned Partners to ensure a high quality and timely work product
- Progress toward significant independence in managing client work
- Collaborate with partners and internal teams to deliver benefit plan solutions
- Provide clear, concise and accurate information and guidance to clients on regulatory and plan issues
- Work out of Michigan offices in Grand Rapids, Livonia or Troy as needed
Requirements
- Bachelor’s degree preferred
- Degree in business, human resources, health care administration, communication or other related area is a plus
- Minimum of 3-5 years experience in the welfare benefit plan industry preferred, working for an employer, insurer/administrator or broker
- Knowledge of group insurance (medical, dental, vision, life and disability products) desired
- Effective relationship-building and public speaking skills
- Excellent verbal and written communication skills
- Ability to use available resources and apply critical thinking skills to research regulatory issues and provide clear, concise and accurate information and guidance to clients
- Ability to work under pressure and multi-task
- Ability to work independently and be detailed, organized and resourceful
- Experience in Microsoft Word, PowerPoint, and Outlook preferred
- Experience with Publisher a plus
- Professional in both appearance and manner
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
welfare benefit plan managementgroup insurance knowledgeregulatory researchcritical thinking
Soft skills
relationship-buildingpublic speakingverbal communicationwritten communicationorganizational skillsresourcefulnessability to work under pressuremulti-taskingindependenceattention to detail