Business Insurance Account Manager

Marsh McLennan

Account Manager at Marsh driving client service and managing business insurance proposals for diverse clients. Collaborate with service teams and analyze coverage options for optimal client solutions.

Posted 6/2/2026full-timeSouth Bend • 🇺🇸 United StatesJuniorMid-Level💰 $64,700 - $120,400 per yearWebsite

About the role

Key responsibilities & impact

Works with Producer and/or Account Executives, service team, and other internal departments to plan, execute, and track customized service strategy for each client
Manages creation of proposals, providing summary of programs and options
Builds personalized client relationships through demonstrated ownership of the service plan
Analyzes risk, coverage, program structure and recommends options
Oversees the accuracy and display of information in client portals
Leverages insurance knowledge and communication skills to explain coverage terms and program options
Works with internal departments to ensure cohesiveness and timeliness of service execution
Takes an enterprise-wide approach to client service by collaborating with other service teams
Manages time effectively to prioritize workload, client service requests, and service parameters on business processes

Requirements

What you’ll need

Upon hire, Producers License for Fire/Casualty or Life/Health, as appropriate for role
Available to travel to both local and long-distance client meetings
Has means of transportation for local travel as needed
2+ years Account Manager experience within an insurance brokerage, or comparable experience
BS/ BA in Business, Insurance, or related field (preferred)
CPCU, ARM, CEBS, or other professional insurance designation related to discipline (preferred)
Experience working with agency management systems (preferred)
Proficient skill level in Microsoft Office Suite (preferred)

Benefits

Comp & perks

Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid work
Charitable contribution match programs
Stock purchase opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Account ManagementRisk AnalysisProgram StructureProposal CreationClient Relationship ManagementService Strategy DevelopmentInsurance KnowledgeTime ManagementAgency Management SystemsMicrosoft Office Suite

Soft Skills

Communication SkillsInterpersonal SkillsOrganizational SkillsCollaborationOwnershipPrioritizationCohesivenessTimeliness

Certifications

Producers License for Fire/CasualtyProducers License for Life/HealthCPCUARMCEBSBS in BusinessBA in BusinessBS in InsuranceBA in Insurance