Senior Manager, Risk in Change

Marsh McLennan

Senior Manager guiding risk management and compliance at Mercer, focusing on change and transformation. Overseeing pragmatic, auditable risk practices in significant change portfolios.

Posted 6/1/2026full-timeMelbourne • 🇦🇺 AustraliaSeniorWebsite

About the role

Key responsibilities & impact

Actively engage with stakeholders and participate in delivery team working groups to understand change initiatives and ensure appropriate risk engagement.
Design and embed processes and controls to monitor and manage delivery and delivered risks across the change portfolio.
Work with stakeholders to consider impacts to delivered risks and develop / update controls to manage obligations and risks within appetite.
Manage and facilitate effective Line 1 risk decision-making for releases and provide clear risk recommendations for go/no go decisions.
Where required, ensure appropriate control testing in BAU releases, verify operating effectiveness and maintain release level evidence packs in an auditable format.
Maintain and report on a consolidated Register of Change Risks, Issues and Actions; drive remediation activity, verify closure evidence and escalate unresolved high severity risks to governance forums.
Prepare concise risk briefings and decision papers for governance forums, Steering Committees and Executive sponsors where required.
Enable reporting on operational risk KPIs and the status of change remediation to support senior governance and continuous improvement.
Support a culture of risk awareness through leading and supporting initiatives to uplift skills and capability relating to management of Risk in Change.
Develop and maintain RiC tools, templates and checklists to meet Mercer Super’s RMF requirements and so they remain practical and fit‑for‑purpose for business and delivery teams.
Coach and build capability in delivery teams and business stakeholders so risk effective and practical, auditable RiC practices are embedded in BAU change delivery across the Mercer Super portfolio.

Requirements

What you’ll need

7-10+ (or minimum) years’ experience in risk, change assurance or operational risk roles within financial services; demonstrable experience in superannuation or similarly regulated environments is highly desirable.
Practical, hands-on experience managing and assessing risk through the change lifecycle, conducting delivered risk assessments, designing controls and producing packs to support risk-based decision making (and for evidentiary purposes).
Demonstrable experience developing and maintaining tools, templates and guidance for Risk in Change or change assurance activities.
Experience engaging with Line 2, Line 3 reviewers or external providers for advice, SME engagement or to support assurance oversight.
Deep understanding and ability to operate within Risk and Compliance frameworks, including the ability to consider risk strategically and take a commercial approach when required.
Ability to provide value add advice to the Business in respect of risks, controls, process and administrative matters.
Strong written and verbal communication, with capability of reporting to Executive committees and/or Boards as required.

Benefits

Comp & perks

professional development opportunities
interesting work
supportive leaders
vibrant and inclusive culture

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Hard Skills & Tools

risk managementchange assuranceoperational riskrisk assessmentscontrol designrisk-based decision makingcontrol testingrisk reportingKPI reportingrisk frameworks

Soft Skills

stakeholder engagementcommunicationcoachingdecision-makingproblem-solvingleadershipcollaborationanalytical thinkingorganizational skillsrisk awareness