Senior Manager – IT Product Support

Marsh McLennan

Senior Manager of IT Product Support at Oliver Wyman focusing on procurement operations and financial management in hybrid role. Seeking a candidate with 15+ years of experience in complex organizations.

Posted 5/28/2026full-timePune • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies

ERPOraclePMP

About the role

Key responsibilities & impact

Lead and manage the full procurement lifecycle including sourcing, purchasing, contracting, vendor onboarding, renewals, and payment coordination.
Drive strategic sourcing initiatives and negotiate commercial agreements to optimize cost, quality, and service delivery.
Ensure procurement activities align with organizational policies, compliance standards, and business objectives.
Manage procurement operations to support uninterrupted business continuity and operational efficiency.
Oversee procurement governance, controls, and approval processes.
Manage and oversee technology and operational budgets, ensuring accurate allocation, tracking, forecasting, and reporting of spend.
Drive budget planning, forecasting, and financial management activities across procurement and vendor portfolios.
Monitor budget utilization and proactively identify risks related to overspend, underutilization, financial leakage, or misuse of funds.
Ensure financial discipline and accountability through strong budget governance and controls.
Partner with Finance and business stakeholders to align procurement spend with organizational priorities and financial targets.
Support monthly, quarterly, and annual financial planning cycles.
Ensure timely processing of vendor payments and resolution of payment-related issues to minimize operational disruption and financial risk.
Provide leadership with budget insights, spend analysis, and recommendations to optimize costs and improve financial efficiency.
Build and maintain strong relationships with strategic vendors and service providers.
Manage vendor performance, contract compliance, SLAs, and issue resolution.
Conduct vendor reviews and support supplier risk management initiatives.
Collaborate cross-functionally with Technology, Finance, Legal, Procurement, and Operations teams.
Act as a trusted advisor to leadership on procurement strategy, vendor optimization, and financial management.
Identify opportunities to streamline procurement and financial management processes.
Drive process improvement initiatives to increase efficiency, visibility, and operational scalability.
Implement and enhance procurement workflows, controls, reporting, and governance frameworks.
Support automation initiatives and optimization of procurement and financial systems.
Develop KPIs, dashboards, and reporting mechanisms to improve decision-making and accountability.
Strengthen controls to reduce operational, procurement, and financial risks.
Ensure compliance with internal policies, contractual obligations, and audit requirements.
Support business continuity by proactively managing procurement dependencies and operational risks.
Identify and mitigate risks associated with vendor performance, payment delays, and budget misuse.

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Finance, Supply Chain, Procurement, or related field.
15+ years of progressive experience in:
End-to-end procurement management
Financial management and budget oversight
Vendor and contract management
Forecasting and spend governance
Process optimization and operational improvement
Proven experience managing procurement and financial operations in large, complex organizations.
Strong expertise in procurement processes, budgeting, forecasting, and vendor governance.
Experience with ERP and procurement systems such as SAP, Oracle, Coupa, Ariba, or similar platforms.
Strong analytical, problem-solving, negotiation, and stakeholder management skills.
Excellent communication and leadership capabilities.
Procurement or financial certifications such as CPSM, CIPS, PMP, CPA, or equivalent are a plus.
Experience supporting technology organizations or IT procurement functions.
Experience leading procurement transformation and operational improvement initiatives.

Benefits

Comp & perks

Professional development opportunities
Vibrant and inclusive culture
Range of career opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

procurement managementfinancial managementbudget oversightvendor managementcontract managementforecastingspend governanceprocess optimizationoperational improvementprocurement processes

Soft Skills

analytical skillsproblem-solvingnegotiationstakeholder managementcommunicationleadership

Certifications

CPSMCIPSPMPCPA