Well-being and Benefits Implementation Specialist

Marsh McLennan

Implementing benefits solutions for clients using Mercer’s innovative SaaS platform. Delivering complex projects and consulting on wellbeing solutions in a hybrid role based in Canada.

Posted 5/28/2026full-timeMontreal • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Delivering on complex projects, wellbeing solutions, Mercer Retiree Solution, annual flex renewal projects, client projects, and projects for a wide range of wellbeing and benefits administration clients.
Consulting with Clients to gather benefit and system requirements and document
Managing project plans and risk & issues logs in line with methodology, manage scope and Change Control
Preparing system functional specifications
Managing testing of new and existing functionality to defined specifications/requirements and supporting clients in this activity
Supporting our consulting team as a knowledge expert for benefits administration implementations

Requirements

What you’ll need

Bilingual required
Display solid experience of managing projects, ideally multiple projects concurrently
Have previous experience of implementation consulting for a software product
Be passionate about technology and how it can influence the lives of both our clients and their employees
Be articulate, as strong verbal and written communication with our clients is vital
Have a strong can-do attitude and be very goal-focused

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementbenefits administrationsystem requirements gatheringfunctional specifications preparationtesting managementimplementation consultingrisk managementchange control

Soft Skills

bilingualstrong verbal communicationstrong written communicationgoal-focusedcan-do attitudearticulateclient consulting