Technical Specialist – Flight Operations

Marsh McLennan

Aviation professional developing technical manuals for flight operations compliance at Oliver Wyman. Focusing on efficiency, safety, and regulatory alignment in the airline industry.

Posted 5/21/2026full-timeAtlanta • Minnesota, Washington • 🇺🇸 United StatesSenior💰 $110,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact

Develop, review, and maintain technical manuals, and flight operations documentation to ensure accuracy, usability, and regulatory compliance
Translate OEM data, engineering inputs, and regulatory requirements into clear, actionable instructions for frontline execution
Ensure all technical publications align with FAA regulations (Part 121/135/145) and internal quality standards
Apply strong critical thinking to identify gaps in documentation, processes, and execution—driving practical solutions that improve safety, quality, and efficiency
Flex across multiple functional areas based on business needs, including: Operational Excellence, Safety, Technical Consulting
Collaborate cross-functionally with maintenance, engineering, planning, quality, and supply chain teams to ensure alignment and execution
Support quality assurance and compliance efforts, including audits, inspections, and root cause analysis
Contribute to the development of standardized processes, templates, and best practices across technical documentation and operations
Interface with internal stakeholders and external clients/partners to ensure expectations are aligned and deliverables are met

Requirements

What you’ll need

FAA Pilot Licenses preferred (CFI, Commercial, ATP)
5–10 years of aviation experience in a commercial environment (121, 135,141, 142)
Demonstrated progression into roles such as: Technical Publications Quality Assurance / Quality Control
Strong understanding of aircraft systems and regulatory requirements
Research and experience working within FAA Part 121, 135, or 142 environments
Proven ability to think critically, solve complex problems, and make data-driven decisions
Strong communication skills with the ability to interface across all levels of the organization
Experience with Flight Operations systems (e.g., CAE, NavBlue, ETQ, etc.) preferred

Benefits

Comp & perks

Performance-based incentives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical writingregulatory compliancequality assuranceroot cause analysisdata-driven decision makingcritical thinkingprocess improvementstandardized processesaircraft systems knowledgeaviation experience

Soft Skills

problem solvingcommunicationcollaborationflexibilityinterpersonal skillsorganizational skillsattention to detailcross-functional teamworkstakeholder managementadaptability

Certifications

FAA Pilot LicenseCFICommercial Pilot LicenseATP