Senior Client Service Representative, Employee Benefits

Marsh McLennan

Senior Client Service Representative executing client service support and fostering relationships at Marsh. Ensuring effective communication and service execution within insurance solutions.

Posted 5/20/2026full-timeOrland Park • Illinois • 🇺🇸 United StatesSenior💰 $41,200 - $76,800 per yearWebsite

About the role

Key responsibilities & impact

Execution of Client Service Support Account Managers, Producers, Account Executives, and other internal department members
Processes plan changes, as needed or requested by the client
Builds personalized client relationships
Leverages insurance knowledge and communication skills to explain coverage terms
Manages time effectively to prioritize workload

Requirements

What you’ll need

Upon hire, Producers License for Fire/Casualty or Life/Health, as appropriate for role
Preferred BS/BA in Business, Insurance, or related field
Intermediate skill level in Microsoft Office Suite

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Producers LicenseFire InsuranceCasualty InsuranceLife InsuranceHealth InsuranceMicrosoft Office Suite

Soft Skills

client service supportcommunication skillstime managementrelationship building

Certifications

BS in BusinessBA in BusinessBS in InsuranceBA in Insurance