Employee Benefits Account Manager

Marsh McLennan

Account Manager delivering insurance solutions at Marsh, providing service strategy and personalized client relationships. Collaborating with internal teams to drive efficiency and manage account processes.

Posted 5/20/2026full-timeChicago • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $64,700 - $120,400 per yearWebsite

About the role

Key responsibilities & impact

Works with Producer and/or Account Executives to plan, execute, and track customized service strategy for each client
Manages creation of proposals, providing summary of programs and options
Builds personalized client relationships through multiple channels of communication
Analyzes risk, coverage, program structure and recommends options
Oversees the accuracy and display of information in client portals
Leverages insurance knowledge and communication skills to explain coverage terms
Collaborates with internal departments for service execution
Creates report of service plan execution
Manages time effectively to prioritize workload and service requests
Works with service team to manage and oversee new business and renewal processes

Requirements

What you’ll need

Upon hire, Producers License for Fire/Casualty or Life/Health, as appropriate for role
Available to travel to both local and long-distance client meetings
Has means of transportation for local travel as needed
2+ years Account Manager experience within an insurance brokerage, or comparable experience
BS/ BA in Business, Insurance, or related field (preferred)
CPCU, ARM, CEBS, or other professional insurance designation related to discipline (preferred)
Experience working with agency management systems (preferred)
Proficient skill level in Microsoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Account Manager experienceinsurance knowledgerisk analysiscoverage analysisproposal creationservice plan executionagency management systemsMicrosoft Office Suitetime management

Soft Skills

communication skillsrelationship buildingcollaborationorganizational skillsprioritization

Certifications

Producers License for Fire/CasualtyProducers License for Life/HealthCPCUARMCEBSBS/BA in BusinessBS/BA in Insurance