Client Manager – Business Insurance

Marsh McLennan

Client Manager handling service and risk management in Business Insurance at Marsh McLennan Agency. Building client relationships and providing best-in-class service to drive growth.

Posted 5/1/2026full-timeCary • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Assist clients with service and risk management needs
Manage relationships with clients, prospects, client teams, and producers
Provide best-in-class service and drive growth
Serve as the client contact to answer questions, resolve billing issues, and make policy changes
Respond to clients in a timely and professional manner
Assist with renewals and remarketing/quoting for clients

Requirements

What you’ll need

High school diploma or equivalent required
Minimum 3 years’ experience in Business Insurance
Property & Casualty license (or ability to obtain in 90 days of employment)
Insurance designations (i.e. INS, AAI, CISR) or demonstrated knowledge of Business Insurance coverages.
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
Associates or Bachelors degree preferred
Working towards CPCU, CIC, ARM, and/or AU designations or able to demonstrate equivalent knowledge and ability.
Experience using EPIC

Benefits

Comp & perks

Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Flexible Hybrid work – Minimum 3 days in-office
Charitable contribution match programs
Stock purchase opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Business InsuranceInsurance coveragesRenewalsRemarketingQuoting

Soft Skills

Client relationship managementProfessional communicationProblem resolutionTimelinessService orientation

Certifications

Property & Casualty licenseINSAAICISRCPCUCICARMAU