Senior Client Analyst

Marsh McLennan

Senior Client Analyst supporting day-to-day service to clients and carriers at Marsh McLennan Agency. Processing policy changes, endorsements, and ensuring compliance with insurance regulations.

Posted 4/30/2026full-timeScottsdale • Arizona • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Assist in supporting the day-to-day service to our clients or carriers at the direction of the Client Managers and/or department manager
Process changes to the policies at the direction of the Client Manager, to be sent to the carrier
Process, invoice and deliver to the client endorsements, cancellations, audits, etc. at the request and direction of the Client Manager
Follow operating procedures related to file and record maintenance procedures
Carry out billing procedures for renewal policies
Comply with applicable insurance regulations
Review policies received from carriers to ensure conformance to specifications/binders
Expedite with insurance carriers needed corrections to policies received
Process or prepare endorsements and applications
Order policies and other insurance documents required to meet minimum standards from Insurance carriers
Assist in updating client’s loss history and collecting updated information on client exposures
Prepare schedules of insurance coverage and correspondences on routine insurance matters
Update applications and schedules at the request and direction of the Client Manager
Rate and issue company specific endorsements
Conduct all business in accordance with established policies and procedures

Requirements

What you’ll need

High School Diploma or GED
1+ years in commercial lines insurance
Ability to obtain Arizona Property/Casualty license upon hire
Ability to effectively communicate, both written and verbally, to internal and external parties
Excellent time management, organizational and multi-tasking skills with high attention to detail
Ability to build and maintain effective relationships with clients, vendors and peers
Ability to work independently and in cross-functional teams
Proficiency in Microsoft Office Products (Outlook, Word, Excel, Power Point)

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

billing procedurespolicy processingrecord maintenanceinsurance endorsementsinsurance auditsinsurance cancellationsinsurance applicationsinsurance documentationloss history managementinsurance coverage scheduling

Soft Skills

effective communicationtime managementorganizational skillsmulti-taskingattention to detailrelationship buildingindependenceteam collaboration

Certifications

High School DiplomaGEDArizona Property/Casualty license