Case Manager, Account Handler
Marsh McLennan
full-time
Posted on:
Location Type: Hybrid
Location: Birmingham • United Kingdom
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Job Level
About the role
- Handle a wide range of risks of all sizes
- Manage client cases with a focus on service excellence
- Ensure compliance with policies and service level agreements
- Collaborate closely with Client Service Directors
- Deliver exceptional client service across all aspects of account management
- Actively identify opportunities for expanded client services
Requirements
- Proven experience in an insurance role such as an Account Handler, Broker or Underwriter
- Strong understanding of commercial insurance policies
- Proactive approach to problem-solving and client service
- Dynamic with client facing experience
- Strong interpersonal and communication skills
- Cert CII qualified or actively studying towards it (preferred)
Benefits
- Professional development opportunities
- Interesting work
- Supportive leaders
- Vibrant and inclusive culture
- Range of career opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
commercial insurance policies
Soft Skills
service excellenceproblem-solvingclient serviceinterpersonal skillscommunication skills
Certifications
Cert CII