
Lead Specialist – US Healthcare, Voluntary Benefits, Life & Disability
Marsh McLennan
full-time
Posted on:
Location Type: Hybrid
Location: Noida • India
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Job Level
About the role
- Responsible for serving the US regions for RFP marketing and renewal of Life & Disability and Voluntary benefits
- Ensure the timely and accurate production and processing of relevant documents and information, including report preparation
- Contribute to the achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and business objectives
- Update reports based on predefined templates on a regular basis to ensure accurate entry
- Maintain a basic understanding of the core aspects of relevant Insurance and related legislation
- Assist the consulting team in gathering, organizing, entering and reviewing data using Excel spreadsheets & Intellify system
- Use Proposal Tech system to develop, distribute, and summarize marketings for consulting team review
- Checking vendor data for reasonableness and follow-up with vendors regarding missing or inaccurate data
- Developing draft responses of questions from vendors
- Consulting projects including creating Requests for Proposals for marketing and renewal of client insurance policies
- Ensuring compliance of all internal and client policies
- Updating of workflow process documents
- Creating reports, perform data analysis, including presentation of data insights
- Participate and contribute in any special project requirements
- Learn and understand business specific domain
- Adhere to process documentation (e.g. SOPs, PMAPs, Exception and Update Tracker etc..)
- Focus on the culture of First Time Right
- Ownership of delivery on assigned work through self-planning and monitoring of all activities
Requirements
- Graduate with minimum 5-8 years’ experience overall
- Intermediate to advanced level knowledge in MS Excel (Must)
- Proficiency with MS PowerPoint
- Strong experience in Project/Process/Task Requirements & translating requirements into working deliverables
- Excel VBA/Python and R-Studio (Preferred- Good to have)
- Knowledge of H&B domain (MUST)
- Sound knowledge of process documentation, development of SOP, knowledge artifacts
- Ability to work independently and on a team
- Advanced Logical, Data Analytical & Data Mining skills
- Strong experience in Workflow, RCA, Defect Management
- Proficient in Effort Estimation
- Project management skills – thorough understanding of projects and processes
- Excellent interpersonal skills, strong oral & written communication skills
- Ability to prioritize and handle multiple tasks in a demanding work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
MS ExcelMS PowerPointExcel VBAPythonR-StudioData AnalysisData MiningWorkflow ManagementRCAEffort Estimation
Soft Skills
Interpersonal SkillsOral CommunicationWritten CommunicationIndependent WorkTeam CollaborationPrioritizationTask ManagementLogical ThinkingAnalytical SkillsSelf-Planning