Senior Product Manager, IT

Marsh McLennan

Senior Product Manager driving IT product strategy and delivery at Marsh McLennan Agency. Leading product initiatives across enterprise IT platforms with a focus on operational excellence.

Posted 4/17/2026full-timeRemote • Alabama, Connecticut, New York, North Carolina, South Carolina, Tennessee, Virginia, West Virginia • 🇺🇸 United StatesSenior💰 $94,500 - $165,300 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud PlatformITSMPMP

About the role

Key responsibilities & impact

Define and own product vision, strategy and multi-year roadmap for assigned IT platforms (e.g., identity & access management, digital workplace, enterprise integrations, data platforms, security tooling, cloud platform services).
Translate business needs and technical constraints into clear product requirements, user stories and prioritized backlogs.
Lead product planning and prioritization using data, stakeholder inputs and business value to ensure alignment with organizational goals.
Partner with engineering, architecture, security, operations, vendor partners and business SMEs to deliver high-quality releases on time and on budget.
Act as product owner in Agile delivery teams: clarify scope, accept deliverables, manage sprint priorities and remove blockers.
Drive product adoption and change management through stakeholder engagement, communications, training plans and measurement.
Define and monitor product success metrics (KPIs), use analytics to inform decisions, and report product performance to leadership.
Manage vendor relationships and third-party product lifecycle where applicable, including requirements, RFPs, contract alignment and performance reviews.
Ensure product designs meet security, compliance, privacy and accessibility standards and contribute to risk mitigation activities.
Mentor and coach junior product managers and contribute to product management best practices and governance across IT.

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Systems, Business, or related field (or equivalent experience).
5+ years of product management experience in IT or technology environments, with demonstrated ownership of enterprise IT products or platforms.
Proven track record delivering complex, multi-stakeholder IT initiatives from discovery through production.
Strong understanding of software development lifecycle, Agile methodologies and modern cloud-native architectures.
Experience working with technical teams (engineering, architecture, security) and translating technical concepts for business stakeholders.
Excellent communication, stakeholder management and interpersonal skills.
Data-driven decision-making skills; experience defining and tracking KPIs and using analytics to inform prioritization.
Preferred Qualifications: Advanced degree (MBA, MS) or relevant certifications (CSPO, PMP, Pragmatic Institute, SAFe/Product Owner).
Experience with identity/access management, cloud platforms (AWS/Azure/GCP), integration platforms, ITSM, or enterprise data platforms.
Familiarity with security and compliance frameworks (SOC2, ISO27001, GDPR).
Prior experience in a regulated industry or large global organization.

Benefits

Comp & perks

Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work
Charitable contribution match programs
Stock purchase opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementAgile methodologiessoftware development lifecycledata analysisKPI trackingcloud-native architecturestakeholder engagementchange managementvendor managementrisk mitigation

Soft Skills

communicationstakeholder managementinterpersonal skillsmentoringcoachingprioritizationproblem-solvingcollaborationleadershiporganizational skills

Certifications

CSPOPMPPragmatic InstituteSAFe/Product Owner