Change Communications Manager
Marsh McLennan
full-time
Posted on:
Location Type: Hybrid
Location: Melbourne • Australia
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About the role
- Design and execute communication strategies and tactics which support program execution and the transformation of risk management and risk culture at Mercer.
- Craft key messaging and materials to support the change effort.
- Provide guidance and creative ideas to the team to maximise cut-through.
- Actively participate in the planning, design and sequencing of activity with change colleagues within the program to deliver a narrative and sequence of messaging that support the overarching change approach.
- Provide appropriate oversight and review of program and change communications to ensure they align with brand guidelines and tone of voice.
- Ongoing management and oversight of the single view of communications to enable the bundling of messages across multiple streams.
- Provide key messages to the business on risk transformation as required.
- Manage key relationships with program colleagues, business stakeholders and the internal and external communications leads.
Requirements
- At least 10 years’ experience in communications, ideally within superannuation, wealth or financial services.
- Experience working in large, complex programs with challenging change agendas.
- Exceptional written communications and the ability to simplify the complex and customise messaging to different audience groups.
- Strong verbal and presentation skills and attention to detail.
- Strong stakeholder engagement and management skills.
- Strong work ethic, proactive and able to deal with conflicting priorities and ambiguity.
- Experience in managing sensitive information in a professional and confidential manner.
- Knowledge of the regulatory landscape and risk management highly regarded.
Benefits
- Professional development opportunities
- Interesting work
- Supportive leaders
- Vibrant and inclusive culture
- Career opportunities
- Benefits and rewards to enhance well-being
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
communications strategychange managementrisk managementstakeholder engagementmessage craftingprogram executionoversight of communicationsnarrative developmentregulatory knowledgeconfidential information management
Soft Skills
written communicationverbal communicationpresentation skillsattention to detailproactive attitudeability to manage conflicting prioritiesrelationship managementcreative thinkingcustomization of messagingteam collaboration