Claims Examiner
Marsh McLennan
full-time
Posted on:
Location Type: Hybrid
Location: Schaumburg • Illinois • United States
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Salary
💰 $54,700 - $101,900 per year
About the role
- Managing and resolving claims
- Providing exceptional customer service
- Collaborating with various stakeholders to ensure timely and accurate claims processing
Requirements
- Proficient in managing client claims through thorough investigation, interpretation of coverage, and education on risk solutions, while effectively advocating for clients
- Skilled in leading claim reviews and educating clients and teams on best practices, with a strong ability to participate in client meetings to deliver tailored claims management services
- Adept at collaborating with internal teams to develop and implement customized service strategies, fostering strong relationships, analyzing insurance needs, and ensuring timely execution of service plans to achieve measurable value and efficiency
- Experienced in following client service workflows, utilizing internal resources for enhanced efficiency, maintaining accurate client files, and ensuring data completeness by consistently meeting timelines and quality standards
- 5+ years of experience in claims handling within an agency or insurance carrier (preferred)
- BS/BA in Business, Insurance or related field (preferred)
- AIC, SCLA or other related professional designation (preferred)
- Advanced proficiency in Microsoft Office Suite (preferred)
Benefits
- Medical, dental, vision, 401K benefits and more
- The flexibility to work at home or an office, based on your discretion and schedule
- Start with 20 days of paid time off
- A paid day off to volunteer and company-organized volunteer events
- Up to $1,000 per year in matching charitable donations
- Up to $750 per year in wellness rewards
- All the nitro cold brew coffee and sparkling water you can drink
- A company-wide mentality that you can never appreciate your co-workers too much
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims managementinvestigationinterpretation of coveragerisk solutionsclaims reviewsservice strategiesdata completenessclient service workflowsinsurance needs analysistimely execution
Soft Skills
customer servicecollaborationadvocacyrelationship buildingcommunicationleadershipproblem-solvingattention to detailtime managementteam participation
Certifications
AICSCLAprofessional designation