Marsh McLennan

Senior Client Manager – Employee Health and Benefits

Marsh McLennan

full-time

Posted on:

Location Type: Hybrid

Location: Columbus • United States

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Job Level

Senior

About the role

  • Present in depth financial renewal analysis (e.g., renewal underwriting workup, plan value analysis, contribution strategy analysis, self-funded analysis, aggregate reports, etc.)
  • Participate in sales presentations & astutely represent/discuss the Client Manager role
  • Participate in industry events (could be carrier functions, BAN events, or other related organizations) basically continue to develop as a professional within the industry
  • Prepare/present quarterly reports (End of year wrap up, quarterly stewardships, monthly reports)
  • Prepare/present strategic assessments for prospective and existing clients
  • Prepare/send RFP's
  • Renewal analysis (including renewal negotiations, brainstorming for creative solutions, funding strategies, contribution strategies)
  • Command of available technology platforms for enrollment and plan communication
  • Lead new or renewal product/vendor implementations
  • Lead open enrollment meetings
  • Develop communication materials in conjunction with Creative department
  • Be able to assist with ACA reporting activities (e.g., vendor solicitation & implementation, calculating fees for PCORI/TRF, etc.)
  • Be able to assist with benefits admin vendor selection/implementation

Requirements

  • Bachelor's degree in a relevant field of work or an equivalent combination of education and work-related experience
  • 5-7 years of work-related experience with demonstrated proficiency in multiple disciplines/processes related to the position
  • Previous experience working with small groups preferred
  • Excellent presentation, written, communication, and customer service skills
  • Proficient with Microsoft Word, Excel, Power Point, and Outlook
  • Ability to learn Agency Management and Imaging Systems
  • Outstanding customer service skills
  • A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
financial renewal analysisrenewal underwriting workupplan value analysiscontribution strategy analysisself-funded analysisRFP preparationrenewal negotiationsACA reportingvendor selectionimplementation strategies
Soft skills
presentation skillswritten communicationcustomer servicecollaborationintegritypassioninnovationaccountability