Claims Consultant
Marsh McLennan
full-time
Posted on:
Location Type: Hybrid
Location: Schaumburg • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $54,700 - $101,900 per year
Job Level
Mid-LevelSenior
About the role
- Providing exceptional customer service and collaborating with various stakeholders to ensure timely and accurate claims processing
Requirements
- Proficient in managing client claims through thorough interpretation of coverage and education on risk solutions, while effectively advocating for clients
- Skilled in leading claim reviews and educating clients and teams on best practices, with a strong ability to participate in client meetings to deliver tailored claims management services
- Adept at collaborating with internal teams to develop and implement customized service strategies, fostering strong relationships, analyzing insurance needs, and ensuring timely execution of service plans to achieve measurable value and efficiency
- Experienced in following client service workflows, utilizing internal resources for enhanced efficiency, maintaining accurate client files, and ensuring data completeness by consistently meeting timelines and quality standards
- 5+ years of experience in claims handling within an agency or insurance carrier
- BS/BA in Business, Insurance or related field
- AIC, SCLA or other related professional designation
- Advanced proficiency in Microsoft Office Suite
Benefits
- Medical, dental, vision, 401K benefits and more
- The flexibility to work at home or an office, based on your discretion and schedule
- Start with 20 days of paid time off
- A paid day off to volunteer and company-organized volunteer events
- Up to $1,000 per year in matching charitable donations
- Up to $750 per year in wellness rewards
- All the nitro cold brew coffee and sparkling water you can drink
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims managementcoverage interpretationrisk solutions educationclaim reviewsservice strategy developmentinsurance needs analysisdata completenesstimelines adherencequality standards complianceMicrosoft Office Suite
Soft skills
customer servicecollaborationadvocacyrelationship buildingcommunicationteam participationefficiency improvementproblem-solvingattention to detailleadership
Certifications
AICSCLA