Insurance

• Provide the best possible service and advice to clients, in accordance with Company’s procedures.
• Achieve quick and fair settlement of all claims using all possible means to protect the client.
• Provide Insurers with all documentation/information necessary to the settlement of claims.
• Develop an understanding of the clients business and objectives.
• Arrange up to date claims experience for renewal and claims meetings with clients, and attend meetings as appropriate.
• Keep Account Director/Executive/Team Leader advised of all large and/or contentious claims and any problems.
• Attain and develop and industry knowledge and skills required to deliver and enhance client service.
• Develop an understanding of the legal issues and processes involved in handling clients claims.
• Acquire knowledge of preparing claims reports, workflow statistics and management information as directed.
• Internal contacts – Client Executives, Client Advisors, Claims Team, IT, Compliance.
• External contacts – Insurers, Clients, Loss Adjustors and Appraisers.

Claims Specialist

Service Assurance Coordinator, 12 Month Fixed Term Contract