Claims Specialist
Marsh McLennan
full-time
Posted on:
Location Type: Hybrid
Location: Dublin • 🇮🇪 Ireland
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide the best possible service and advice to clients, in accordance with Company’s procedures.
- Achieve quick and fair settlement of all claims using all possible means to protect the client.
- Provide Insurers with all documentation/information necessary to the settlement of claims.
- Develop an understanding of the clients business and objectives.
- Arrange up to date claims experience for renewal and claims meetings with clients, and attend meetings as appropriate.
- Keep Account Director/Executive/Team Leader advised of all large and/or contentious claims and any problems.
- Attain and develop and industry knowledge and skills required to deliver and enhance client service.
- Develop an understanding of the legal issues and processes involved in handling clients claims.
- Acquire knowledge of preparing claims reports, workflow statistics and management information as directed.
- Internal contacts – Client Executives, Client Advisors, Claims Team, IT, Compliance.
- External contacts – Insurers, Clients, Loss Adjustors and Appraisers.
Requirements
- Relevant insurance experience, ideally within Claims
- Fully Qualified CIP (Essential)
- Excellent IT Skills (including Excel and Word)
- Ability to work under pressure and meet tight deadlines
- Ability to maintain clear lines of communication with various internal and external stakeholders
- Accuracy with good attention to detail and ability to check work of self and others
- Flexible and team player – develops close partnerships with onshore and offshore colleague
- Ability to identify areas to improve efficiency, accuracy and analysis and suggest ways of improvement
Benefits
- professional development opportunities
- interesting work
- supportive leaders
- vibrant and inclusive culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims handlingclaims reportingworkflow statisticsmanagement information
Soft skills
communicationattention to detailteam playerflexibilityability to work under pressureproblem-solvingstakeholder management
Certifications
CIP