Project Manager

• Project Planning and Execution across Global PPS value streams
• Study the Policy landscape and contribute to business case on the AI Extraction for Policy Servicing E2E process
• Translates business strategies and objectives into business requirements
• Identifies, verifies and documents functional and operational requirements using requirements management methodology and tools
• Facilitating requirements gathering – Understand placement and policy requirements from the various value streams and translate to functional requirements on the AI Data Extraction tool for the technical teams
• Manage data and reporting requests
• Stakeholder Management - Responsible for creating a rapport with onshore managers to be able to garner a long-term working relationship with them
• Utilization & Resource Management - Efficient utilization of all available resources in Operations team (people, systems, knowledge) to ensure timely, cost efficient and quality delivery to stakeholders
• Responsible for operational issues within direct area of responsibility, maintain robust operational management discipline using reporting metrics to achieve processing metrics

Manager – Project Management

Associate Director – Project Management

Associate Director – Project Management