Senior Specialist – Contract Administration

Marsh McLennan

Senior Contract Administration Specialist managing client contract requests for Mercer, a global risk and consulting firm. Coordinating legal reviews, stakeholders, CRM tracking, and process improvements remotely.

Posted 9/9/2026full-timeRemote • Illinois, Minnesota • 🇺🇸 United StatesSenior💰 $80,800 - $161,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in contract management and legal terminology, with a strong focus on process improvement and stakeholder collaboration. Proficient in CRM tools and Microsoft 365, with a proven ability to manage multiple projects in a fast-paced environment.

Highest-signal resume keywords

Contract Management ExperienceSupervisory ExperienceStrong Written And Verbal CommunicationAttention To DetailProficiency With Microsoft 365

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Contract ReviewLegal TerminologyProcess ImprovementProject ManagementStakeholder Collaboration

Soft Skills

Interpersonal SkillsCredibility BuildingPrioritizationFollow Through

Tools & Technologies

CRM ToolMicrosoft 365

Certifications & Qualifications

Paralegal CertificationAttorney License

Industry Keywords

Corporate OfficeProfessional ServicesLegal IssuesClient Contract Requests

About the role

Key responsibilities & impact

Manage intake and monitoring of client contract requests for Mercer Legal
Monitor the intake mailbox for new Client Contract Requests and initially review agreements submitted via the CRM tool
Schedule and facilitate internal stakeholder calls regarding approach, assignments, timelines and contract strategies
Provide guidance and redlined responses on certain agreements based on SME input and resources
Track open Client Contract Requests and provide summary updates
Follow up on request status to help reduce contract execution time and accelerate revenue realization
Become an expert user of the CRM platform and related tools
Support CRM adoption and change management efforts
Develop process improvements to improve team effectiveness
Learn Mercer businesses and the key legal issues they face
Collaborate with lawyers, legal professionals and internal stakeholders across Mercer’s US and Canada businesses

Requirements

What you’ll need

Paralegal, attorney or relevant contract management experience
Bachelor’s degree plus 5 years in a corporate office or professional services firm, preferably in contract review
Minimum of 3 years of supervisory experience
Strong written and verbal communication and interpersonal skills
Ability to quickly build credibility and gain confidence at all levels in the organization
Strong attention to detail and solid follow through
Ability to set and deliver on priorities and multiple open projects in a fast-paced environment
Understanding of legal and contract terminology
Proficiency with Microsoft 365 software programs

Benefits

Comp & perks

Health and welfare benefits
Tuition assistance
401K savings
Other retirement programs
Employee assistance programs
Performance-based incentives may be available
Flexible work environment