Client Service Representative – Surety

Marsh McLennan

Client Service Representative supporting surety bond requests, documentation, and client records. Marsh McLennan Agency provides business insurance, benefits, and retirement services.

Posted 9/9/2026full-timeSchaumburg • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $35,600 - $66,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client support throughout the bond lifecycle, ensuring accurate documentation and timely service. Proficient in communication and organization, with a strong focus on detail and problem-solving in a fast-paced insurance environment.

Highest-signal resume keywords

Client SupportDocumentation ReviewMS Office Suite ProficiencyProperty & Casualty LicenseInsurance Industry Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Documentation ProcessingBond Lifecycle ManagementDetail OrientationTime ManagementProblem Solving

Soft Skills

Excellent Communication SkillsOrganizational SkillsPositive AttitudeTeam Collaboration

Tools & Technologies

MS Office SuiteWordExcelOutlook

Certifications & Qualifications

Property & Casualty License

Industry Keywords

Insurance IndustryClient ServiceBond RequestsCarriers Coordination

About the role

Key responsibilities & impact

Support clients with their bond needs throughout the bond lifecycle
Assist with bond requests
Review and process documentation
Maintain accurate client and bond information
Coordinate with carriers and internal teams
Help ensure timely, seamless service for clients

Requirements

What you’ll need

Excellent written and verbal communication skills to effectively service customers
Self-starter; highly organized problem solver with good time management skills to meet deadlines
Detail orientation and ability to handle a wide variety of tasks
Ability to work on a fast-paced, high-energy team while maintaining a positive attitude
High school diploma or equivalent is required
Property & Casualty license preferred, or ability to obtain upon hire
Proficient in MS Office Suite (Word, Excel, Outlook)
1 year of experience working in the insurance industry

Benefits

Comp & perks

Medical, dental, vision, 401K benefits and more
The flexibility to work at home or an office, based on your discretion and schedule
Start with 20 days of paid time off
A paid day off to volunteer and company-organized volunteer events
Up to $1,000 per year in matching charitable donations
Up to $750 per year in wellness rewards
All the nitro cold brew coffee and sparkling water you can drink
Tuition assistance
401K savings and other retirement programs
Employee assistance programs
Performance-based incentives may be available