Business Impact Manager – Performance Transformation

Marsh McLennan

Business Impact Manager driving Performance Transformation operations at Oliver Wyman, a global management consultancy. Leading strategy, financial planning, recruiting, investments, and commercial effectiveness initiatives.

Posted 9/3/2026full-timeNew York City • Illinois, New York, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in developing and implementing strategic plans, managing large-scale projects, and enhancing operational effectiveness. Proficient in crafting compelling business presentations and utilizing analytical skills to drive decision-making and stakeholder engagement.

Highest-signal resume keywords

Strategic PlanningProject ManagementBusiness AnalysisStakeholder EngagementMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Presentation DevelopmentAnalytical SkillsBudgetingCapacity PlanningManagement ConsultingData AnalysisInvestment Thesis DevelopmentPerformance Review CoordinationEvent PlanningMIS Development

Soft Skills

Written CommunicationVerbal CommunicationRelationship BuildingInfluencing SkillsProblem-Solving

Tools & Technologies

Microsoft PowerPointGenerative AI ToolsWork-Optimization Tools

Industry Keywords

Professional ServicesManagement ConsultingClient-Facing TeamsHuman Capital ProjectsConfidential Issues

About the role

Key responsibilities & impact

Lead the development and implementation of strategic plans and operational enhancements
Execute special projects aligned with the practice’s strategic priorities
Work with the PT Americas Leadership Team to ensure goals, objectives, and deadlines are met, including capability team leadership
Develop and drive agendas for key practice and leadership team meetings
Draft practice-related internal communications and management presentations
Develop business cases for investments
Lead planning, budgeting, and execution of large-scale team events and activities
Coordinate with other geographies on global projects and strategic priorities
Develop, maintain, improve, and monitor MIS with Finance and Practice Leadership
Lead analysis for annual budgeting and capacity planning
Manage and track hard-dollar and soft-dollar investments
Support client-facing teams seeking project investments and help develop investment theses and terms
Set experienced-hire recruiting goals, interview senior candidates, and analyze recruiting strategy and operations
Oversee integration efforts for new joiners, especially Partners and Principals
Produce analyses and points of view related to employee retention and attrition
Support human-capital projects
Coordinate Partner annual performance reviews and objective setting
Produce analysis and implement routines for commercial effectiveness efforts
Support client and client-team requests and RFPs with Legal, Finance, and IT
Support marketing efforts, editorial calendar development, and event logistics
Report in a matrixed structure to the PT Americas Practice Leader and the Director of Business Impact for the Americas

Requirements

What you’ll need

Minimum 5 years of experience in professional services, ideally in an internal or management consulting role
Excellent written and verbal storytelling and communication skills
Excellent PowerPoint skills
Ability to craft compelling business presentations for executive audiences
Strong analytical and problem-solving skills
Working knowledge of generative AI and work-optimization tools
Strong proficiency with Microsoft Excel
Ability to build relationships with senior stakeholders
Ability to influence and interact with colleagues at all levels, including executive audiences
Ability to identify business opportunities and issues from varying perspectives
Ability to prioritize and manage multiple projects independently and meet tight business deadlines
Experience dealing with confidential and business-critical issues
Willingness to respond to ad-hoc requests and projects
Comfort dealing with ambiguity or acting with limited direction or oversight

Benefits

Comp & perks

Performance-based incentives may be available in addition to base salary
Health and welfare benefits
Tuition assistance
401K savings and other retirement programs
Employee assistance programs
Flexible work environment
Remote work flexibility within hybrid arrangement
Professional development benefits of working together in the office