Customer Manager

Mars

Mars Customer Manager driving profitable Wegmans sales growth through retail account management. Executing customer plans, launches, merchandising, pricing, and category-growth solutions.

Posted 8/15/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $119,040 - $163,680 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Sales and Marketing within the Fast Moving Consumer Goods industry, focusing on customer relationship management, effective execution of customer solutions, and strategic forecasting. Proficient in utilizing trade management systems and providing actionable insights for category growth.

Highest-signal resume keywords

Sales Growth AchievementCustomer Relationship ManagementRetail Account ManagementForecasting ExpertiseTrade Management Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesMarketingForecastingCategory ManagementCustomer Solutions ExecutionProduct Launch ExecutionMerchandisingPricing StrategyFact-Based PresentationsCustomer Feedback Analysis

Soft Skills

Influencing SkillsCommunication SkillsRelationship BuildingProblem SolvingCollaboration

Tools & Technologies

NielsenTrade Management Systems

Certifications & Qualifications

Bachelor’s Degree in Business Administration

Industry Keywords

Fast Moving Consumer GoodsRetailCustomer PlansCustomer Trade FundsCategory Growth

About the role

Key responsibilities & impact

Achieve profitable sales growth for Mars business customers
Maintain strong customer relationships and execute customer plans
Create and execute customer solutions for seasonal placement, shelving, merchandising, and pricing
Influence customers through fact-based presentations
Complete new product launches with timely and effective execution
Execute agreed customer solutions with accurate forecasting and detailed follow-through
Manage customer trade funds in compliance with internal and external requirements
Provide category information and recommendations for category growth
Bring customer feedback and potential solutions

Requirements

What you’ll need

Bachelor’s Degree in Business Administration or equivalent
5+ years’ experience in Sales or Marketing for Fast Moving Consumer Good Industries
Prior Retail Account Management experience
Fluent understanding of forecasting, Nielsen, and trade management systems
Availability to travel 10% of the time
Valid driver's license and clean driving record

Benefits

Comp & perks

Industry competitive salary and benefits package
Company bonus
Learning and development support from day one
Access to in-house Mars University
401(k) plan
Company-sponsored medical insurance
Company-sponsored dental insurance
Company-sponsored vision insurance
Basic life insurance for the employee and eligible dependents
Up to 18 weeks of paid parental leave
120 hours of vacation per year
Paid sick time at 100% pay continuation for a maximum of 40 hours per calendar year
12 paid holidays throughout the calendar year