Customer Development Manager – Vet IVO

Mars

Customer Development Manager leading independent Vet Online strategies for significant growth in a high-impact role. Collaborating across teams to drive strategic account leadership and sales execution.

Posted 6/24/2026full-timeNew York City • Montana, New York, Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $119,040 - $163,680 per yearWebsite

About the role

Key responsibilities & impact

Own and cultivate multi-level relationships with key Independent Vet Online (IVO) partners
Drive the execution of the annual sales plan to achieve all performance targets (GSV, NSV, Metric Tons)
Manage retail media activations, promotional calendars, and search/media optimization
Oversee the end-to-end product catalog—ensuring accuracy for all launches and updates
Own the volume forecasting process for your accounts
Act as a central hub for collaboration with internal stakeholders and external partners

Requirements

What you’ll need

Bachelor’s degree required
4+ years of relevant experience in CPG with either Account Management /Sales experience, or direct experience at an ecommerce retailer in manufacturer management or similar capacity
Financial acumen (ex. Forecasting)
Strong sales and negotiation skills with the ability to influence and build trust
Strong experience with Microsoft Suite specifically in Excel, including pivot tables, VLOOKUP, and XLOOKUP
Strong communication and presentation skills
Previous stakeholder management experience
Analytical mindset with a focus on data-driven decision-making
Strategic account/ or pure play experience, veterinary or pet food industry a plus
Must be able to travel up to 20% of the time

Benefits

Comp & perks

Industry competitive salary and benefits package
Company bonus
Medical and dental benefits
Participation in 401k plan
Paid time off benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementsalesfinancial acumenforecastingdata-driven decision-makingnegotiationanalytical mindsetstrategic account managementecommerce managementproduct catalog management

Soft Skills

relationship buildinginfluencetrust buildingcommunicationpresentationstakeholder managementcollaborationorganizational skillsproblem-solvingadaptability