Senior Director, People & Organization, Operations

Mars

Senior Director of P&O Operations managing people and organizational strategies for SDx in North America. Collaborating with Global Operations Team to enhance associate experience and organizational effectiveness.

Posted 6/20/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $210,000 - $263,000 per yearWebsite

About the role

Key responsibilities & impact

Hire, train, develop, manage performance, provide leadership, and ensure success of the P&O team.
Coach and Support Operations Leaders within scope, being the Business Partners for members of the Operations Leadership Team.
Contribute to the definition and execution of the People Strategy for SDx.
Lead organizational design, deployment and change management.
Leverage data to propose adequate strategies and action plans (Staffing rates, stay interview insights, Exit Interview Surveys, Turnover, etc.)
Support the design by partnering with P&O CoEs and lead the deployment of signature processes (PDP, MAS, Culture…)
Lead the Talent/Succession Planning agenda for Operations
Support key Associates Relations issues and complex investigations
Drive a strong collaboration and partnership with AR and Legal teams, to build capabilities across P&O and Operations Leaders.
Lead projects/initiatives for the entire SDx P&O organization as required
Champion our SDx Culture and Mars Five Principles

Requirements

What you’ll need

A bachelor’s degree; master’s or other advanced degree preferred
10+ years’ experience working in Human Resources and/or in multi-Unit Operations were closely partnering with HR was required.
7+ years leadership experience to include recruiting, developing and engaging a team.
Experience leading a disperse geographic team preferred.
PHR or SPHR certification preferred
Knowledge of multiple human resource disciplines including compensation practices, organizational diagnosis, employee relations, diversity, performance management, federal and state respective employment laws
Relevant industry experiences a plus.

Benefits

Comp & perks

Paid Time Off & Holidays
Medical, Dental, Vision (Multiple Plans Available)
Basic Life (Company Paid) & Supplemental Life
Short and Long Term Disability (Company Paid)
Flexible Spending Accounts/Health Savings Accounts
Paid Parental Leave
401(k) with company match
Tuition/Continuing Education Reimbursement
Life Assistance Program
Pet Care Discounts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

organizational designchange managementdata analysistalent planningsuccession planningemployee relationsperformance managementcompensation practicesinvestigations

Soft Skills

leadershipcoachingcollaborationpartnershipteam developmentcommunication

Certifications

PHRSPHR