Defect Analyst
Mars
full-time
Posted on:
Location Type: Office
Location: Slough • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- Cooperate with the Defect Manager in building a robust defect management strategy
- Track, analyse, and manage defects identified during testing, ensuring that they are resolved in a timely manner.
- Set the team up for success by setting up collaboration opportunities for example using Teams
- Ensure all teams are following the defect process, evidence is correctly captured, and documentation completed before closure
- Work closely with the Defect Manager and project teams, business stakeholders, and IT departments to ensure we get regular updates on defects, planned fixed dates are adhered to and highlight any issues or risks.
- Provide additional support with testing tools to ensure key data is recorded during the defect lifecycle
- Prepare and present defect reporting and analysis to stakeholders
- Identify areas for improvement in the defect process
- Manage cross-team and stakeholder relationships to drive collaboration and meet shared goals
Requirements
- Have an IT background with at least 3 years of experience in ERP/SAP Development, Implementation or Transformation projects in a coordinating role
- Have a knowledge of testing management processes and standards
- Experience in a coordination role in a transformation project with ability to deliver
- Be very well organised with experience in effectively meeting deadlines, and monitoring, summarising data, and communicating defect status across various stakeholder groups
- You need to have attention to detail and resilience in negotiating with multiple System and Business Integrators to ensure defect resolution is performed in a timely manner
- Be actively alert and able to do risk management of the defect process to ensure completion remains on track
- Have team player attitude and hunger to develop new professional skills combined with proactive, development-minded, and goal-focused attitude to work
- Excellent documentation, visualisation and presentation skills
- Have experience working with System Integrator and Business Integrator, 3rd parties
- Excellent relationship-building, networking and influencing skills with ability to function successfully in a team environment
- Ability to work under pressure and maintain a professional manner.
Benefits
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ERPSAPdefect managementtesting management processesdata summarizationrisk managementdefect reportingdefect analysiscollaboration tools
Soft skills
organizationattention to detailresilienceteam playerproactivegoal-focusedcommunicationrelationship-buildingnetworkinginfluencing