Sales Manager

Marriott Vacations Worldwide

Sales Manager leading vacation-ownership sales teams for Marriott Vacations Worldwide in Bangkok. Driving sales performance, customer experience, coaching, staffing, and gallery operations.

Posted 8/10/2026full-timeBangkok • 🇹🇭 ThailandJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing sales strategies, coaching sales teams, and enhancing customer experiences while ensuring compliance with local regulations. Proficient in utilizing sales and marketing concepts to drive performance and achieve business objectives.

Highest-signal resume keywords

Sales Strategy ManagementTeam Coaching and TrainingCustomer Service ExcellenceSales Performance MonitoringRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ManagementPerformance ManagementSales Documentation ReviewSales Metrics AnalysisCustomer Satisfaction MonitoringRecruiting and SelectionConflict ResolutionIncentive Program ManagementSales and Marketing ConceptsBusiness Objective Coordination

Soft Skills

Strong Communication SkillsCustomer Service SkillsFlexibilityCultural AdaptabilityTeam Leadership

Tools & Technologies

Sales Technology SystemsProperty Management SystemsPoint-of-Sale SystemsHR Technology Systems

Industry Keywords

Sales Gallery OperationsCustomer Experience ManagementVacation OwnershipSeasonal TravelFinancing Options

About the role

Key responsibilities & impact

Manage and execute sales strategy to meet and exceed sales budgets and targets
Manage, coach, and actively train Sales Executives and Sales Managers
Serve as a full-time TO to close sales for the team daily
Coordinate with marketing management to align marketing and sales strategies
Provide resources, incentives, and conflict resolution for the sales force
Participate in performance management, coaching, recruiting, and selection of the sales workforce
Oversee the customer sales experience and respond to customer concerns
Build and maintain relationships with the landlord of the gallery location
Manage the sales floor, customer tour flow, staffing, and sales force readiness
Provide information about vacation ownership, seasonal travel, and financing options
Review and approve sale documentation and monitor deals awaiting confirmation or signature
Supervise daily operations of the Sales Gallery
Conduct daily huddles, sales management meetings, performance reviews, and action planning
Monitor performance reports, product inventory, customer satisfaction, sales metrics, and P&Ls
Manage guest experience and brand integrity
Interview candidates and support recruiting activities
Coordinate quarterly business objectives with the Director of Marketing
Respond to customer questions, complaints, and escalated issues
Coordinate with Quality Assurance and Contracts
Provide real-time coaching and consultation on closing sales
Develop and deliver group training, seminars, scripts, and feedback sessions
Diagnose underperformance and manage incentive programs
Maintain a sales-floor presence during selling sessions
Ensure compliance with local sales and marketing regulations
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree or 4 years of equivalent work experience
Minimum 2 years’ experience in a similar position
Proficiency in reading and writing in English at business level
Willingness to work in contact with the general public
Strong communication and customer service skills
Openness to adapting to different cultural contexts based on location
Flexibility across shifts as required by business needs
Ability to understand and abide by local regulations around sales and marketing activity
Knowledge of sales and marketing concepts and strategies
Job-specific computer skills, including relevant sales, property, point-of-sale, and HR technology systems

Benefits

Comp & perks

Incentives and incentive programs (e.g., SPIFs)
Training and professional development opportunities
Coaching and performance feedback
Equal opportunity and inclusive workplace culture