Quality Assurance Executive, Sales

Marriott Vacations Worldwide

Quality Assurance Executive ensuring quality processing of sales documents and enhancing guest experiences. Engaging with team members and guests in a supportive environment at Sheraton Vistana Villages.

Posted 7/31/2026full-timeOrlando • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong attention to detail and accuracy in processing sales documents and loan applications while maintaining positive relationships with guests and team members. Capable of providing effective service and support to meet customer needs and fulfill requests.

Highest-signal resume keywords

Document ProcessingCustomer ServiceAttention to DetailTeam CollaborationQuality Assurance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Document ReviewLoan Application ReviewContract ReviewFinancial Document Processing

Soft Skills

Effective CommunicationInterpersonal SkillsMotivationProblem Solving

Industry Keywords

Vacation OwnershipGuest ServicesSales SupportPolicy Compliance

About the role

Key responsibilities & impact

Assure complete and accurate processing of documents pertaining to sales.
Focus on quality, accuracy, productivity and associate motivation with emphasis on monitoring consistency, effective feedback, and accurate tracking.
Review any paperwork discrepancies or deficiencies with the Sales Executive and/or Sales Manager.
Review details of contracts with customers.
Thoroughly review loan applications and financial documents with the customer and ensures proper completion.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Fulfill requests from Owners regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Develop and maintain positive working relationships with others.
Support team to reach common goals and listen and respond appropriately to the concerns of employees.
Always follow company policies and safety procedures.

Requirements

What you’ll need

Available to work a flexible schedule to include weekends and holidays.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Benefits

Comp & perks

Competitive Pay
Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities