Call Center Sales Advisor I

Marriott Vacations Worldwide

Call Center Sales Advisor renewing and upgrading memberships for Interval International. Engaging with members through outbound calls, meeting sales goals, and providing excellent customer service in a hybrid environment.

Posted 5/8/2026full-timeKendall • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $15 per hourWebsite

About the role

Key responsibilities & impact

Call members who need their memberships renewed.
Call members who want to upgrade membership or to encourage them to upgrade membership.
Call members whose membership has become delinquent to reinstate their membership.
Call existing resort owners from an existing solicitation file.
Process membership renewals, upgrades, and reinstatement of delinquent membership duties such as sending out letters, etc.
Answer questions on all Interval International products and exchanges.
Meet monthly renewal goals based upon assigned working area.
Meet monthly Preferred goals based upon assigned working area.
Maintain a minimum of 90% performance on call monitoring.

Requirements

What you’ll need

Must possess a minimum of two years telephone sales experience.
Must be knowledgeable and maintain current knowledge about all new and existing membership programs and benefits.
Must be computer literate.
Must possess excellent customer skills.
Must have excellent telephone etiquette.
Must possess excellent oral and written communication skills.
Must be detail oriented and possess excellent organizational skills.
Must possess excellent negotiating and sales skills.
Must be able to work shifts.

Benefits

Comp & perks

Paid Training
Medical, Dental and Vision Insurance
Life Insurance
401K, Employer match
Employee Assistance Program (EAP)
Paid Time Off (PTO – includes vacation, sick and personal days)
Interval Perks – Free vacation stays

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

telephone sales experiencemembership program knowledgecustomer service skillsnegotiating skillssales skillscall monitoringperformance metrics

Soft Skills

excellent customer skillstelephone etiquetteoral communication skillswritten communication skillsdetail orientedorganizational skills