Call Center Sales Advisor I – Miami Area
Marriott Vacations Worldwide
full-time
Posted on:
Location Type: Hybrid
Location: Miami • Florida • United States
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Salary
💰 $15 per hour
About the role
- Call members who need their memberships renewed.
- Call members who want to upgrade membership.
- Call members whose membership has become delinquent to reinstate their membership.
- Call existing resort owners from an existing solicitation file.
- Process membership renewals, upgrades, and reinstatements.
- Answers questions on all Interval International products and exchanges.
- Meet monthly renewal goals and preferred goals based on assigned working area.
- Maintain a minimum of 90% performance on call monitoring.
- Perform other related duties as required.
Requirements
- Minimum of two years telephone sales experience.
- Knowledgeable about all new and existing membership programs and benefits.
- Must be computer literate.
- Must possess excellent customer skills.
- Must have excellent telephone etiquette.
- Must possess excellent oral and written communication skills.
- Must be detail oriented and possess excellent organizational skills.
- Must possess excellent negotiating and sales skills.
- Must be able to work shifts.
Benefits
- $1,500 sign-on bonus!
- Paid Training
- Medical, Dental and Vision Insurance
- Life Insurance
- 401K, Employer match
- Employee Assistance Program (EAP)
- Paid Time Off (PTO – includes vacation, sick and personal days)
- Interval Perks – Free vacation stays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
telephone salesmembership processingcall monitoring
Soft Skills
customer servicetelephone etiquetteoral communicationwritten communicationdetail orientedorganizational skillsnegotiating skillssales skills