Account Manager

• Partner with a cross functional team and manage a portfolio of customers to drive growth and retention.
• Bring a strong track record of growth and deep relationship building experience to provide exceptional client service, uncover revenue generating opportunities (upsell, cross-sell, etc) and viable solutions to these key customers.
• Proactively uncover the business needs of your customers to understand how our product offerings can grow their business.
• Ensure partnership and programs are running smoothly and successfully.
• Add strategic value to the team by identifying opportunities to drive business and process improvements.
• Develop and deliver high-impact presentations (QBRs, Executive Briefing Decks, etc.).
• Perform in-depth analysis to identify macro, business, technology, and pipeline trends for key customers.

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