Manage our customer Trust Center and coordinate customer and bank partner security audits
Coordinate responses to customer requests, including addressing security and data protection inquiries, questionnaires and due diligence assessments
Communicate directly with Marqeta’s customers, prospects and other partners to represent security and compliance on behalf of the organization
Provide information about Marqeta’s cybersecurity posture, demonstrating how our information security measures align with customer security expectations and applicable standards and regulations
Engage with Marqeta’s Product & Tech teams to analyze customer security requirements, influence product roadmaps and drive remediation to improve security features
Assist with leading the team responsible for third-party risk management activities
Perform third-party security assessments and due diligence activities
Help design, implement, and optimize the TPRM program strategy and framework based on security and data protection standards (e.g., PCI, ISO, NIST, GDPR)
Monitor third-party security practices and compliance with contractual obligations
Review, redline, and negotiate customer and vendor contracts regarding security related clauses
Partner with Security and Control Owners across the organization to establish security requirements for third parties
Develop reporting and metrics to provide executive visibility into TPRM and Customer Trust programs
Present program status and risk findings to leadership and key stakeholders
Requirements
Masters or Bachelors degree in Computer Science, Information Security, Information Technology or equivalent experience
7+ years of industry experience in Information Security, IT Risk Management or Compliance
Experience designing and integrating technical regulations and standards (e.g. PCI DSS, ISO 27001, SOC2, SOX, NIST, GDPR, etc.)
Strong interpersonal and leadership skills
A strong bias toward action and able to operate proactively and effectively in a dynamic, fast-paced environment
Customer service oriented
Excellent verbal and written communication skills including the ability to simplify key security messages and translate technical matters to non-technical audiences
Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently.
Benefits
Multiple health insurance options
Flexible time off – take what you need
Retirement savings program with company contribution and after tax contributions
Equity in a publicly-traded company and an Employee Stock Purchase Program
Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
Free therapy sessions, financial and professional coaching, and legal advice
Monthly stipend to support our remote work model
Annual “development dollars” to support our people growth and development
Through Flex First, the freedom to live and work wherever you and your family thrive
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Information SecurityIT Risk ManagementComplianceThird-party Risk ManagementSecurity AssessmentsData ProtectionTechnical RegulationsCybersecuritySecurity StandardsMetrics Development
Soft skills
Interpersonal SkillsLeadership SkillsCustomer Service OrientationVerbal CommunicationWritten CommunicationProactiveAdaptabilityResourcefulnessTeam PlayerSelf-starter