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Tech Stack
Tools & technologiesCloudERP
About the role
Key responsibilities & impact- Define and execute product strategy aligned with business goals and customer needs.
- Build and manage the product roadmap, balancing innovation, modernization, customer value, and commercial outcomes.
- Identify growth opportunities, strategic investments, and competitive differentiators through customer insights, market research, and analytics.
- Own product features and capabilities across retail operations, including Point of Sale (POS), Inventory Management, Purchasing & Supplier Management, Customer Management, Loyalty & Promotions, Omnichannel Retail, Payments, Reporting & Analytics, and Integrations.
- Drive product discovery, requirements gathering, validation, launch planning, and adoption measurement to ensure products solve meaningful customer problems.
- Develop a deep understanding of retailer workflows and operational challenges through customer interviews, workshops, usability sessions, and feedback reviews, translating insights into impactful product initiatives.
- Build strong relationships with merchants, partners, and internal stakeholders to ensure alignment and successful product outcomes.
- Create product requirements, user stories, acceptance criteria, and success metrics.
- Collaborate closely with Engineering and Design teams throughout the product lifecycle.
- Participate in sprint planning, backlog prioritization, and release management to ensure timely delivery and successful product launches.
- Help drive Retail Express modernization initiatives, including cloud migration, platform scalability, API enablement, and ecosystem expansion.
- Partner with architecture and engineering teams to balance technical investments with customer-facing innovation.
- Contribute to Maropost's broader Unified Platform strategy by identifying opportunities to connect Retail Express with Commerce Cloud, Merchandising Cloud, Marketing Cloud, Service Cloud, and Da Vinci AI.
- Define and monitor product KPIs, customer adoption, engagement, retention, operational efficiency, and business outcomes, using data to continuously optimize product performance and customer experience.
Requirements
What you’ll need- 3-6 years of Product Management experience in SaaS, retail technology, ecommerce, POS, ERP, payments, inventory management, or related domains.
- Strong understanding of product management fundamentals, including product discovery, prioritization, roadmap development, and execution.
- Experience collaborating with Engineering and Design teams in Agile environments.
- Ability to analyze customer problems and translate them into practical, customer-centric solutions.
- Excellent communication, stakeholder management, and organizational skills.
- Data-driven mindset with experience using analytics to guide product decisions.
- Experience writing product requirements, user stories, and acceptance criteria.
- Strong commercial awareness with a customer-first approach.
- Experience with retail operations, POS systems, inventory management, omnichannel commerce or Accounting and Financial Systems is highly desirable.
- Exposure to payments, loyalty programs, customer engagement platforms, or retail integrations is a plus.
- Experience with cloud modernization or platform transformation initiatives is an advantage.
- Familiarity with AI, automation, analytics, or workflow optimization technologies is preferred.
- Knowledge of the Australian retail market is beneficial.
Benefits
Comp & perks- Competitive salary
- Health insurance
- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product ManagementSaaSAgileProduct DiscoveryRoadmap DevelopmentData AnalysisUser StoriesAcceptance CriteriaCloud ModernizationRetail Operations
Soft Skills
CommunicationStakeholder ManagementOrganizational SkillsCustomer-Centric SolutionsCollaborationAnalytical MindsetCommercial AwarenessProblem SolvingRelationship BuildingAdaptability