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Site Leader
Marmon Holdings, Inc.Site Leader overseeing rail switching and industrial operations at Railserve in Columbia, SC. Responsible for safety, employee development, and customer relationships in an industrial environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and employee development capabilities while ensuring compliance with safety procedures and operational effectiveness. Proficient in managing operational costs, customer relationships, and performance metrics.
Highest-signal resume keywords
Supervisory ExperienceEmployee DevelopmentCustomer Service SkillsOperational Cost ManagementSafety Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational DocumentationPerformance Metrics AnalysisMicrosoft Office ProficiencySafety Rules InterpretationReport Writing
Soft Skills
LeadershipCoachingCommunicationOrganizational AbilitiesProblem-Solving
Certifications & Qualifications
High School Diploma or GED
Industry Keywords
Rail OperationsLogisticsManufacturingTransportationPreventive Maintenance
About the role
Key responsibilities & impact- Maintain a safe work environment through employee training and operational oversight
- Ensure compliance with company safety procedures and regulatory requirements
- Promote and maintain a strong safety culture throughout the operation
- Maintain required certifications, qualifications, and training records
- Lead, coach, and develop employees across all operational functions
- Identify high-potential employees and support succession planning efforts
- Develop work schedules and staffing plans to maintain operational effectiveness
- Foster employee engagement and accountability
- Ensure operations meet customer expectations and contractual obligations
- Manage payroll, fuel, equipment, and operational costs
- Oversee purchase order processes and site expenditures
- Coordinate preventive maintenance programs with mechanical teams
- Monitor operational performance and identify improvement opportunities
- Build and maintain strong customer relationships
- Serve as the primary customer contact for operational issues and service needs
- Ensure customer concerns are addressed professionally and promptly
- Manage timekeeping, performance evaluations, reporting, and operational documentation
- Complete customer and company-required reports accurately and on time
- Support hiring, onboarding, employee development, and performance management activities
- Perform additional operational and leadership duties as assigned
Requirements
What you’ll need- High school diploma or GED preferred
- 1+ years of supervisory experience in rail operations, logistics, manufacturing, transportation, or a related field required
- Previous railroad experience preferred
- Strong leadership, coaching, and employee development skills
- Strong communication and customer service skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong organizational and problem-solving abilities
- Proficiency with Microsoft Office products including Word, Excel, and Outlook
- Ability to read and interpret safety rules, operating procedures, and technical instructions
- Ability to write reports, business correspondence, and operational documentation
- Ability to analyze operational data and performance metrics
- Reliable transportation required
- Ability to travel up to 10% as needed
- Must be able to pass a pre-employment drug screen and background check
- Military experience is a plus
Benefits
Comp & perks- Medical, Dental, and Vision coverage
- Company-paid employee and dependent life insurance
- Company-paid sickness and accident income
- 401(k) with company match
- Annual safety shoe reimbursement
- Prescription safety wear
- Holiday pay
- Vacation
- Marmon employee discount program
- Bonus eligibility