Product Operations Specialist

MARKT-PILOT

full-time

Posted on: 1/13/2026

Location Type: Remote

Location: Germany

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About the role

Architect the "Golden Path": Define and maintain the standard product lifecycle (Discovery -> Delivery -> Launch). Ensure teams follow best practices — not to create bureaucracy, but to guarantee consistency and speed in our ways of working.
Drive the Planning Rhythm: Orchestrate our quarterly and annual planning cadence (OKRs, roadmap updates). Ensure timelines are met, dependencies are flagged, and the "Product Handbook" remains the single source of truth for past decisions.
Democratize Data & Insights: Move beyond data collection to enabling access. Build the infrastructure (Voice of Customer pipelines from CRM, Support, and customer calls) that lets PMs self-serve reliable metrics and prioritize based on real customer evidence.
Own the Tool Stack: Take full ownership of the evaluation, implementation, and optimization of our product stack (Jira, Productboard, Miro, etc.). Ensure seamless integrations — linking strategy to execution tickets and feedback tags.
Act as the "Information Router": Close gaps between Product and GTM teams (Sales/CS/Marketing). Own internal release notes, ensure customer-facing teams are trained before features launch, and standardize reporting to the Executive Team.
Manage the Customer Board of Advisors: Nurture key client relationships within our product advisory board, organize high-impact sessions, and manage topics of interest to deepen our understanding of clients.
Lead strategic special projects that support MP's growth.

Experience: 3+ years in Product Operations, Product Management, or a similar strategic program management role within a fast-paced B2B SaaS environment.
System thinker: You enjoy optimizing workflows and can see the bigger picture of how a product organization functions. You have the discipline to implement the "boring" processes that make the "exciting" work possible.
Tool expert: Deep proficiency with modern product stacks (e.g., Jira, Productboard, HubSpot, Miro) and experience integrating them to create seamless information flows.
Data-driven: Comfortable working with data pipelines and experienced in structuring qualitative and quantitative feedback into actionable insights.
Communication pro: Excellent communicator capable of bridging technical product teams and commercial GTM teams. Skilled at managing stakeholders up to the C-level.
Customer-centric: Experience managing client relationships or advisory boards and a strong understanding of the "Voice of the Customer."

Benefits

Modern, open scale-up culture that gives you the freedom to be creative within a dynamic, agile team. 💡
Fail fast, learn faster: Feedback is an essential part of your work and growth. 📈
We invest in your development: Access our Learning & Development programs, including an L&D budget. 🌱
Flexible working hours and hybrid work options.
Generous time off: 30 days of vacation. 🏖️
Travel by train: We subsidize your monthly Deutschland-Ticket. 🚆
Job bikes available for those who prefer commuting by bike. 🚴‍♀️
Crew love: Regular team events, gaming sessions, and more. 🎮️
Stay healthy: Discounted WELLPASS membership and healthy snacks to recharge. 🍏
Corporate benefits: A variety of attractive offers and exclusive discounts from top brands. 🛒

Tip: use these terms in your resume and cover letter to boost ATS matches.

Product OperationsProduct ManagementData PipelinesQualitative FeedbackQuantitative FeedbackWorkflow OptimizationProcess Implementation

CommunicationStakeholder ManagementCustomer-Centric ApproachStrategic ThinkingTeam Collaboration