MarketStar

Director of Business Intelligence, RevOps

MarketStar

full-time

Posted on:

Location Type: Hybrid

Location: Ogden • Utah • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $150,000 per year

Job Level

Lead

Tech Stack

BigQueryCloudPMPSQL

About the role

  • Lead and scale a team of Report Developers, providing strategic direction, prioritization, and mentorship across BI tools, client engagements, and project delivery.
  • Serve as the senior BI point of contact for key client stakeholders, ensuring BI outputs align with strategic business objectives.
  • Meet with client services regularly to evaluate and evolve BI deliverables, identifying gaps and areas for innovation and improvement.
  • Develop and maintain executive-level relationships with client leadership, including participating in QBRs and strategic planning meetings.
  • Consult with client services management and executive leadership on opportunities for BI to drive performance, improve efficiency, and support revenue growth.
  • Represent BI during client meetings: present insights and strategic recommendations, manage high-level scoping, and lead data storytelling efforts to influence business decisions.
  • Prioritize and oversee BI reporting and analytics projects, implementing governance and scalable processes to manage project lifecycle from scope to delivery to continuous optimization.
  • Create and enforce reporting request SLAs, intake frameworks, and tiered support models to manage delivery expectations and operational efficiency.
  • Partner with internal BI leadership to define and execute on long-term product, process, and service improvements.
  • Drive organizational understanding and adoption of BI outputs by developing enablement strategies, documentation, and stakeholder education.
  • Stay current with BI best practices, tools, and platforms (e.g., Salesforce, SQL, Power BI, Excel Online, Google Sheets) and evaluate emerging technologies for team adoption.
  • Develop a deep understanding of the assigned business unit's operational and financial models, and help shape data models that support business planning.
  • Oversee data QA strategy and work with report developers and stakeholders to ensure data accuracy and reporting integrity.
  • Establish audit and compliance frameworks for reporting systems and user access in accordance with industry data security and privacy standards.

Requirements

  • Bachelor’s degree required in business, marketing, statistics, computer science, or mathematics-related fields; Master’s degree or MBA strongly preferred.
  • 5–7 years of experience in BI, analytics, or account management roles with increasing responsibility.
  • 3+ years of experience managing teams, projects, or functions within BI or analytics.
  • Proven ability to lead cross-functional initiatives, manage competing priorities, and influence without direct authority.
  • Strong understanding of data governance, analytics lifecycle, and project management methodologies (Agile, Scrum, or PMP a plus).
  • Experience with SQL, Power BI, and Excel Online.
  • Demonstrated expert-level proficiency in Salesforce, including experience with complex reporting, workflow automation, and data architecture; Salesforce Administrator certification required, with additional certifications (e.g., Advanced Administrator, Platform App Builder) strongly preferred.
  • Excellent written and verbal communication skills, with a demonstrated ability to tailor insights to executive and operational audiences.
  • Strong customer-centric mindset with the ability to translate complex data concepts into business value propositions.
  • Knowledge of database design, cloud platforms (Snowflake, BigQuery), and BI tool architecture a plus.
Benefits
  • Structured learning and career development programs
  • Mental health program
  • Generous Paid Time Off policy
  • Paid medical leave
  • Child/Dependent care reimbursement
  • Education reimbursement
  • 401k match, hardship loan program, access to financial wellness advisor
  • Comprehensive healthcare coverage including medical, dental, and vision

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
BIanalyticsdata governanceproject managementSQLPower BIExcel OnlineSalesforcedatabase designcloud platforms
Soft skills
leadershipmentorshipcommunicationinfluencecustomer-centric mindsetstrategic thinkingrelationship managementproblem-solvingadaptabilitycollaboration
Certifications
Salesforce AdministratorAdvanced AdministratorPlatform App Builder