Program Manager – Channel

MarketStar

Program Manager driving channel partner growth and distributor engagement at MarketStar. Supporting VoIP sales with a focus on account development and pipeline progression.

Posted 7/20/2026full-timeRemote • Utah • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales leadership, partner management, and channel sales strategies, with a strong focus on achieving revenue targets and optimizing team performance. Proficient in utilizing Salesforce.com for analytics and reporting to drive operational efficiencies and enhance partner engagement.

Highest-signal resume keywords

Sales LeadershipChannel Sales ManagementPartner EnablementSalesforce.com ProficiencyPerformance Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentAccount MappingPipeline DevelopmentForecastingRevenue Accountability

Soft Skills

Coaching MindsetExcellent CommunicationProject CoordinationAdaptabilityTeam Collaboration

Tools & Technologies

Salesforce.comAnalytics ReportingCollaboration ToolsVoIP SolutionsUCaaS

Industry Keywords

Channel PartnersDistributorsValue-Added ResellersB2B Technology SolutionsTelecom Services

Tech Stack

Tools & technologies

CloudSFDCVoIP

About the role

Key responsibilities & impact

Maintain leadership, program effectiveness, and team productivity through consistent coaching, performance management, and sales enablement.
Protect and grow existing business by proactively driving team performance, sales strategies, and partner engagement plans.
Lead a channel-focused sales program supporting distributors, value-added resellers, technology partners, and partner account teams.
Develop and execute strategies that improve partner activation, pipeline creation, account mapping, opportunity progression, and revenue attainment.
Ensure the team achieves client sales targets on a weekly, monthly, quarterly, and annual basis.
Partner with client stakeholders to align on program priorities, KPI expectations, sales plays, enablement needs, and performance improvement plans.
Identify market trends, channel best practices, partner ecosystem opportunities, and operational efficiencies to optimize program strategy and execution.
Support sales motions related to VoIP, UCaaS, cloud communications, collaboration tools, telecom services, or related technology solutions.
Drive adoption of sales process discipline, including account planning, partner segmentation, lead follow-up, pipeline hygiene, forecasting, and performance reporting.
Oversee administration of MarketStar programs, policies, procedures, and practices.
Use Salesforce.com and analytics reporting to manage quality, productivity, pipeline performance, partner activity, and success against client goals.
Translate client expectations into clear team priorities, coaching plans, reporting cadences, and operational actions.
Build strong working relationships across internal operations, recruiting, training, reporting, client success, and sales leadership teams.

Requirements

What you’ll need

Experience in sales leadership, account management leadership, channel sales, partner management, or technology sales program management.
Experience working with or supporting channel partners such as distributors, resellers, VARs, MSPs, technology partners, or partner account teams.
Familiarity with VoIP, UCaaS, telecom, cloud communications, SaaS, IT services, collaboration platforms, or related B2B technology solutions.
Ability to understand partner sales motions, including account mapping, territory planning, pipeline development, partner enablement, and opportunity management.
Strong understanding of sales operations, forecasting, performance reporting, client management, and revenue accountability.
Experience with accounting, sales, finance, and human resources processes and procedures.
Ability to organize, coordinate, and direct projects across multiple stakeholders and competing priorities.
Excellent verbal and written communication skills, with the ability to communicate clearly with clients, partners, executives, and front-line sales teams.
Ability to present concepts, program updates, performance insights, and strategic recommendations to various audiences.
Ability to learn quickly, adapt to changing client needs, and excel in a team-oriented environment.
Strong coaching mindset with the ability to develop team members, reinforce process discipline, and build a culture of accountability and continuous improvement.
Salesforce.com experience or experience using comparable CRM and reporting tools preferred.

Benefits

Comp & perks

Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match, hardship loan program, access to financial wellness advisor
Comprehensive healthcare coverage including medical, dental, and vision