Account Manager – Digital Advertising
MarketStar
full-time
Posted on:
Location Type: Hybrid
Location: Ogden • Utah • 🇺🇸 United States
Visit company websiteSalary
💰 $45,000 - $50,000 per year
Job Level
Junior
About the role
- Lead a customer outreach process that will include calls and emails with the intent of building and managing external customer relationships with continued account support
- Work with existing customers to build brand awareness and increase their usage and advertising spend on platform
- Use client provided and self- guided training resources to stay up to date on knowledge of the product
- Use data to manage, review and report on pipeline to manager each week, which includes a forecast and plan to achieve targets
- Attain daily, weekly, monthly, and quarterly targets
- Record customer interactions and engagement in CRM
- Build and manage both Internal MarketStar team and external client counterpart relationships
- Prepare and run regularly scheduled performance reviews monthly/quarterly/yearly with internal MarketStar peers and leadership
- Internally and externally provide customer sentiment insights including product feedback, key industry learnings, etc.
Requirements
- Strong time and project management organizational skills
- Proficiency with using Microsoft Office and/or Google Suites
- Demonstrated ability to build relationships
- Strong written and verbal presentation skills
- Experience with setting and exceeding sales goals
- Able to multi-task, manage time effectively and adapt to change
- Able to analyze and interpret data to develop and implement strategic plans is preferred
- Previous experience with account management or prior experience in sales or technology preferred
Benefits
- Structured learning and career development programs
- Mental health program
- Generous Paid Time Off policy
- Paid medical leave
- Child/Dependent care reimbursement
- Education reimbursement
- 401k match, hardship loan program, access to financial wellness advisor
- Comprehensive healthcare coverage including medical, dental, and vision
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisaccount managementsales goalsstrategic planning
Soft skills
time managementproject managementrelationship buildingwritten communicationverbal communicationmulti-taskingadaptability