Principal Application Support Engineer
ATPCO
AWSCloudGrafanaJ2EEJavaLinuxMongoDBMySQLNeo4jRedisServiceNowShell Scripting+3 more
Field Application Engineer
MarketStar
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $100,000 per year
Job Level
Mid-LevelSenior
About the role
- Support field engineering engagement with customers to demonstrate how AMD technology can support needs.
- Focus on pre-sales activity and provide development support activity as needed.
- Establish and maintain strong connections with key stakeholders to understand their needs and provide tailored solutions.
- Identify and secure new business by showcasing the advantages of AMD servers to potential customers.
- Assist engineering teams throughout the development process, ensuring smooth integration and optimal performance of AMD servers.
- Collect and relay customer insights to sales, business units, and engineering teams to improve products and services.
- Offer expert advice to sales personnel and customers on the evaluation, design, and development of AMD-based server and data center solutions.
- Collaborate with the sales team to identify customer needs and propose suitable AMD products and solutions.
- Coordinate with AMD Sales, Architecture, Development, CTO, Business Unit, and other relevant teams to accomplish account objectives.
- Conduct informative presentations, training sessions, and updates for customers, partners, and prospects to demonstrate AMD's capabilities.
- Convert customer business issues and requirements into technical engagements that showcase AMD's product offerings.
- Stay informed about the competitive landscape and clearly communicate the unique advantages and value of AMD products compared to competitors.
Requirements
- Proven experience in server platform architecture and development, from concept to production along with debug tools, development tools, and validation workloads.
- Knowledgeable in platform firmware features (BIOS, BMC, SMU).
- Demonstrated experience in setting up and configuring server systems, including software, networking, and storage.
- Experience with virtualization technology and hypervisor solutions.
- A desire to continuously learn and stay updated with new technologies.
- BS or advanced degree in a technical field (e.g., Engineering, Computer Science) with proven professional experience.
- Excellent problem-solving, time-management, prioritization, organizational, and collaborative skills, with strong communication abilities and a proven track record in CPU and server system architecture.
- Ability to travel up to 40%.
