Account Manager

• Manage a designated territory of accounts with an associated revenue and sales quota
• Become an expert in handling relationships across both customer and ExxonMobil teams
• Act as the primary contact for resolving customer issues, coordinating with multiple support teams
• Retain existing business through strategic planning and customer engagement
• Discover and pursue upsell opportunities through customer discovery and organic conversations
• Identify new customers across the territory to increase net new customer acquisition by educating and enabling customers to purchase ExxonMobil products
• Use data to manage, review and report on pipeline to manager each week, which includes a forecast and plan to achieve targets
• Provide insights, learnings, and recommendations to improve the sales process and how we support our customers
• Use client provided and self-guided training resources to stay up to date on knowledge of the product
• Attain daily, weekly, monthly, and quarterly targets
• Record customer interactions and engagement in CRM (Salesforce)
• Collaborate as a team player with your counterparts to create a strong culture focused on team growth and excitement

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