Software Engineer

• Analyze and design program requirements by consulting with end users to determine scope, objectives, and specifications.
• Create detailed design specifications for new programs or enhancements, including logical/physical design, outputs, screens, and workflows.
• Estimate work effort for program requests or enhancements when assigned.
• Document and review system requirements (data, workflow, processes, hardware/software environment, interfaces, checks/controls, outputs).
• Write and modify code for new and existing programs based on requirements and design specifications.
• Test and debug code, performing incremental testing, troubleshooting errors, and revising programs as needed.
• Conduct program and regression testing, developing and executing test plans, identifying inconsistencies, and documenting results.
• Implement and support programs, including installation, go-live monitoring, training, upgrades, and ongoing enhancements.
• Document program development and testing processes, including logic, changes, corrections, and support details.
• Participate in project activities, meeting timelines, creating/maintaining project files, and providing technical support and status reports.
• Resolve problems with urgency, escalating issues as needed, ensuring quality end-user service, and documenting resolutions.
• Provide feedback and recommend improvements, analyzing recurring problems and assisting in creating/updating procedures for issue resolution.

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