Business Process Engineer
MarketSource Inc.
full-time
Posted on:
Location Type: Office
Location: Alpharetta • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Model sales, marketing, and other business processes utilizing software to measure processes to identify and present bottlenecks and inefficiencies, and how the process can be streamlined for improved efficiency and effectiveness
- Establish work measurement programs to develop standards for efficient utilization of field team and support team
- Design and implement operational methods that promote overall efficiency and reduce costs
- Work closely with support teams to identify gaps, and redundancies, ultimately optimizing and developing prescribed solutions for process improvement
- Conduct data gathering, Workflow, and Process mapping
- Prepare and document business and technical requirements
- Initiate and conduct process improvement analysis (what to automate, what to change, what to eliminate)
- Build and maintain productive customer relationships with program management
- Evaluate appropriate business processes and methods and utilize them daily to ensure results
- Challenge process issues and those working on projects to develop efficient resolution
- Set clear objectives and measures to achieve results while monitoring progress; build avenues for feedback and loops quality assurance into work
- Gain first-hand knowledge to further products and services for the customer
Requirements
- Bachelor of Science Degree in the Industrial Engineering/Systems Engineering field
- 1-2 years of Project Management experience; leading small project-oriented teams
Benefits
- Medical, dental & vision
- 401(k)/Roth
- Insurance (Basic/Supplemental Life & AD&D)
- Short and long-term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process mappingdata gatheringworkflow analysisprocess improvementoperational methods designwork measurement programsbusiness requirements documentationtechnical requirements documentationcost reduction strategiesefficiency measurement
Soft skills
customer relationship managementteam leadershipproblem-solvingcommunicationfeedback facilitationobjective settingmonitoring progresscollaborationanalytical thinkingadaptability
Certifications
Bachelor of Science Degree in Industrial EngineeringBachelor of Science Degree in Systems Engineering