MarketSource Inc.

IS Manager – IT Business Solutions

MarketSource Inc.

full-time

Posted on:

Location Type: Office

Location: Alpharetta • 🇺🇸 United States

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Job Level

SeniorLead

Tech Stack

PMP

About the role

  • Provide day-to-day management of all team resources (technologists and asset coordinators)
  • Lead the team in the development of departmental work including RFP/Proposal support, new client program development/launches, continuous improvement workshops, change management, standard operating procedures, and technology operations
  • Regular management of work requests
  • Resource management of work designated to become a project
  • Project and portfolio management of the Retail Book of Work
  • Mentor team and direct reports on tools and techniques to eliminate non-value add activities and process variation to improve quality, productivity, and client satisfaction
  • Provide leadership to cross-functional and cross-site teams through influence
  • Monitor and coach team on client communication, interpersonal communication and documentation
  • Establish annual performance goals and support team in achieving goals by providing both positive and constructive feedback

Requirements

  • 10 + years of related job experience is required
  • 5+ years IT supervisory experience
  • Bachelor’s Degree in a Technical or Business discipline is required
  • Master’s Degree in a Technical or Business discipline is a plus
  • Certifications in Lean, Six Sigma, or Kaizen are a plus
  • PMP Certification a plus
  • Knowledge and experience utilizing technical problem-solving concepts and techniques
  • Strong interpersonal skills including conflict resolution, coaching, and mentoring
  • Demonstrated ability to provide vision, meaning, direction and focus to the organization
  • Must have a broad, enterprise-wide view of the business and appreciation for strategy, processes and capabilities, enabling technologies, and governance
Benefits
  • Medical, dental & vision
  • 401(k)/Roth
  • Insurance (Basic/Supplemental Life & AD&D)
  • Short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementportfolio managementchange managementcontinuous improvementtechnical problem-solving
Soft skills
leadershipinterpersonal communicationcoachingmentoringconflict resolution
Certifications
LeanSix SigmaKaizenPMP