Manager

• Provide day-to-day management of all team resources (technologists and asset coordinators)
• Lead the team in the development of departmental work including RFP/Proposal support, new client program development/launches, continuous improvement workshops, change management, standard operating procedures, and technology operations
• Regular management of work requests
• Resource management of work designated to become a project
• Project and portfolio management of the Retail Book of Work
• Mentor team and direct reports on tools and techniques to eliminate non-value add activities and process variation to improve quality, productivity, and client satisfaction
• Provide leadership to cross-functional and cross-site teams through influence
• Monitor and coach team on client communication, interpersonal communication and documentation
• Establish annual performance goals and support team in achieving goals by providing both positive and constructive feedback

IS Manager – IT Business Solutions

Department Manager – Electrical

Resource Manager

Senior Manager, Warehouse