Marketing Operations

• Own end‑to‑end delivery for multiple client projects—from onboarding and scheduling through to final content publication.
• Build and maintain ClickUp boards, SOPs, templates, and an AI prompt library; monitor capacity, dependencies, and deadlines.
• Coordinate internal and freelance teams (writers, designers, video editors), providing clear briefs and enforcing QA checklists.
• Publish approved content on client websites and social channels (WordPress, Buffer, HubSpot, SproutSocial) as well as Content 10x platforms.
• Communicate with clients on status, next steps, and issue‑resolution; cultivate trusted relationships that drive retention.
• Embed AI and automation to streamline workflows without compromising quality.
• Line‑manage one Ops Assistant, providing coaching, feedback, and development pathways.

Marketing Operations Executive

HubSpot Administrator – Sales & Marketing Operations

Marketing Operations Manager