ServiceNow Architect
Market Cloud Ltd
full-time
Posted on:
Location Type: Remote
Location: Germany
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Tech Stack
About the role
- Guide internal ServiceNow platform capability architects to strive for a healthy, manageable, and scalable platform architecture according to best practices
- Support service execution for Customer’s business applications operated on ServiceNow
- Architect enterprise-wide solutions, guide organization decisions following best practices and optimize the health of our ServiceNow solution
- Support enterprise strategy and plans value analysis of AS-IS and TO-BE scenarios instance strategies on user experience
- Support BASF in design and build scalable architecture
- Review and challenge technical solution designs of multiple teams/organizations/providers
- Guide on technical decisions following best practices (OOTB - out of the box)
- Review and challenge processes of Customer regarding ServiceNow best practices
- Drive ongoing platform health and upgradability
Requirements
- ServiceNow experience 10+ years
- Deep insights in ServiceNow products and roadmaps (HRSD, ITSM, CSM, ITOM and Platform)
- Wide technical and process-oriented knowledge of different ServiceNow modules
Benefits
- Optional Qualifications: user experience (UI design), procurement service management (PSM) and operational technology service management (OTSM)
- Certificates: mandatory: CTA optional: CMA
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ServiceNowarchitecture designplatform optimizationtechnical solution designprocess reviewvalue analysisuser experience strategyscalable architecturebest practicesOOTB (out of the box)
Soft Skills
guidancecollaborationdecision-makingcritical thinkingproblem-solvingcommunicationleadershipstrategic planningreviewingchallenging