Claim Specialist II, Construction Defect

Markel

Construction claims specialist resolving moderate-complexity commercial insurance claims for Markel. Investigating coverage, liability, damages, reserves, and litigation across multiple jurisdictions.

Posted 8/4/2026full-timeRichmond • Illinois, New Jersey, New York, Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $60,300 - $100,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims analysis, coverage evaluation, and customer service within the insurance industry. Proficient in handling property damage and bodily injury claims, with a strong understanding of relevant regulations and documentation.

Highest-signal resume keywords

Claims Adjuster LicenseCoverage EvaluationClaims HandlingInsurance Industry KnowledgeCommercial Construction Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AnalysisCoverage Position DraftingLoss InvestigationLiability AssessmentReserve Setting

Soft Skills

Professional Customer ServiceTeam CollaborationCommunication Skills

Certifications & Qualifications

INSIEAAICARMSCLACPCU

Industry Keywords

Insurance IndustryClaims HandlingProperty Damage ClaimsBodily Injury ClaimsProduct Liability ClaimsConstruction Defect ClaimsSIU Reporting

About the role

Key responsibilities & impact

Analyze coverage and communicate coverage positions
Conduct, coordinate, and direct investigations into loss facts and extent of damages
Confirm claim coverage by reviewing policies and supporting documents
Draft coverage position letters
Evaluate coverage, liability, and damages to determine insured exposure
Handle claims in all jurisdictions
Handle litigated and non-litigated property damage claims valued up to $250,000
Handle non-litigated bodily injury claims valued up to $250,000
Handle smaller product liability and construction defect claims
Identify losses that should be reported to SIU
Participate in special projects and assist team members
Provide professional customer service while maintaining production
Represent Markel in mediations as required
Set reserves within authority or recommend reserve changes to the manager

Requirements

What you’ll need

Bachelor's degree or equivalent work experience
Must have or be eligible to receive a claims adjuster license
Successful completion of basic insurance courses or an industry designation such as INS, IEA, AIC, ARM, SCLA, or CPCU
Minimum of 2–3 years' experience in commercial construction or equivalent combination of education and experience
Knowledge of the insurance industry or claims handling preferred
US work authorization required
Markel does not provide visa sponsorship now or in the future

Benefits

Comp & perks

12% bonus potential
Health insurance plan options
Dental insurance plan options
Vision insurance plan options
Optional life insurance
Disability insurance
AD&D insurance
401(k) with employer match contributions
Employee Stock Purchase Plan
PTO
Corporate holidays
Floating holidays
Parental leave
Hybrid working schedule of 3 days in the office and 2 days remote