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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in contract and case processing for professional and financial loss liability, with a focus on maintaining data quality and effective communication with brokers and internal teams. Proficient in using Office tools and adapting to new systems to support product management and operational efficiency.
Highest-signal resume keywords
Insurance Clerk QualificationLiability/Professional Liability ExperienceOffice Tools ProficiencyAnalytical ThinkingService Orientation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract ProcessingCase ManagementData Quality ManagementDocument MaintenancePolicy Issuance
Soft Skills
Clear CommunicationTeam-Player MentalityCarefulnessStructured Process Enjoyment
Tools & Technologies
ExcelWordMarkelNowWinsure
Certifications & Qualifications
Insurance Clerk Training
Industry Keywords
Professional LiabilityFinancial Loss LiabilityUnderwritingOperationsService Providers
About the role
Key responsibilities & impact- Contract and case processing in the internal office (quotation, application, review, policy issuance) for professional and financial loss liability – end-to-end, efficiently and service-oriented.
- Interface work with Underwriting, Operations and IT: You help make standards and guidelines practical in day-to-day work.
- Systems & data quality: Maintenance and management of cases in our quoting system and policy administration system; contribution to clean documents and templates.
- Product support for professional liability: You work closely on products such as “Markel Pro IT, Media, Consultants, Service Providers, Real Estate, Architects and Engineers” and many others, handling document maintenance, minor updates, and coordination with colleagues.
- Communication: Reliable contact person (m/f/d) for brokers, sales and internal teams;
- Quality & learning: You actively contribute to our culture of learning from mistakes – we learn quickly and continuously improve.
Requirements
What you’ll need- Completed training as an Insurance Clerk for Insurance and Financial Services (m/f/d) or equivalent qualification; initial experience in liability/professional liability is a plus.
- Carefulness, analytical thinking and enjoyment of structured processes.
- Proficiency with Office tools (especially Excel/Word) and willingness to learn new systems (e.g. MarkelNow/Winsure).
- Team-player mentality, clear communication and service orientation towards brokers and internal stakeholders.
Benefits
Comp & perks- Flexible working hours and the option to work up to 40% remotely – so work and life fit together
- Mobile, modern equipment that enables you to work well from anywhere
- Numerous opportunities for development – professionally and personally
- 30 vacation days plus time off at Christmas and New Year’s Eve and three additional days for your voluntary commitment
- A flexible monthly budget you can use individually for your needs – hassle-free
- Contributions to company pension plans, term life insurance and capital-forming benefits – because financial security matters
- Opportunity to purchase Markel shares on special terms
- Access to exclusive employee offers (Corporate Benefits)
