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Markel

Underwriting Support Specialist

Markel

Underwriting Support Specialist at Markel serving agents/brokers and overseeing underwriting support responsibilities. Engage in client servicing and maintain accurate documentation while enhancing overall workflow.

Posted 6/11/2026full-timeAlpharetta • Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters
  • Answer questions and resolve low complexity issues
  • Facilitate overall servicing of accounts and processing business transactions
  • Maintain suspense and follow-up system for outstanding underwriting items
  • Ensure accuracy of information inputted into all appropriate systems
  • Communicate with team members, agents/brokers, and key business partners
  • Participate in problem-solving activities
  • Establish and maintain effective relationships with clients and colleagues
  • Participate in special projects and other duties as assigned to assure efficient operation of the team

Requirements

What you’ll need
  • Bachelor’s degree preferred
  • Excellent oral and written communication skills
  • Organizational skills
  • Ability to multi-task in fast-paced environment
  • Ability to work independently and within a team
  • Ability to follow process and attention to details
  • Willingness to work toward insurance designation (AINS)
  • Intermediate level of proficiency in MS Word and Excel

Benefits

Comp & perks
  • Health, dental, and vision insurance plan options
  • Optional life and disability insurance
  • 401(k) with employer match contributions
  • Employee Stock Purchase Plan
  • Paid time off (PTO) and corporate holidays
  • Floating holidays
  • Parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
MS WordMS Excel
Soft Skills
oral communicationwritten communicationorganizational skillsmulti-taskingindependent workteamworkattention to detail
Certifications
AINS