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Senior Claims Examiner, Inland Marine
MarkelSenior Claims Examiner handling moderate to high complexity Inland Marine claims for Markel. Responsible for resolution of claims from coverage enquiry to legal liability assessment and settlement.
About the role
Key responsibilities & impact- Responsible for handling primarily Transportation/Logistics, Motor Truck Cargo, and other Inland Marine claims
- Handles moderate to complex exposure claims
- Confirms coverage of claims by reviewing policies and documents
- Directs and monitors assignments to experts and outside counsel
- Analyzes coverage and communicates coverage positions
- Prepares coverage position letters
- Conducts, coordinates, and directs investigation into loss facts and extent of damages
- Provides timely service throughout the life cycle of the claim by meeting service level agreements
- Evaluates information on coverage, liability, and damages
- Negotiates and settles claims
- Participates in special projects or assists other team members as requested
- Travels to mediations, trials, and conferences as required
Requirements
What you’ll need- Bachelor’s degree or equivalent work experience
- JD, advanced degree, or focused technical degree a plus
- Must have claims adjuster license
- Successful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) preferred
- 5+ years of Inland Marine claims handling experience or equivalent combination of education and experience in insurance
- Excellent written and oral communication skills
- Strong analytical and problem-solving skills
- Strong organization and time management skills
- Experience in negotiation, mediations, arbitrations and monitoring trials on higher value complex claims preferred
- Ability to influence claims stakeholders and effectively direct claims strategy
- Strong vendor management skills
- Ability to assist with technical training to team claim handlers as required
- Well-developed and advanced expertise in most technically complex claims topics
- Policy language skills enabling accurate and consistent policy wording interpretation
- Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
Benefits
Comp & perks- Health insurance options
- 401(k) with employer match contributions
- Employee Stock Purchase Plan
- Paid Time Off (PTO)
- Corporate holidays
- Floating holidays
- Parental leave
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims handlingcoverage analysisnegotiationpolicy language interpretationvendor managementtechnical traininganalytical skillsproblem-solving skillstime managementorganization skills
Soft Skills
written communicationoral communicationinfluenceteam collaborationleadership
Certifications
claims adjuster licenseINSIEAAICARMSCLACPCU