Claims Examiner II

Markel

Claims Examiner managing moderate complexity first party property claims across multiple jurisdictions. Collaborating with teams and ensuring timely processing and closure of claims while adhering to company policies.

Posted 6/5/2026full-timeMilwaukee • New York, Virginia, Wisconsin • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Responsible for the resolution of moderate complexity and moderate exposure first party property claims in multiple jurisdictions.
Handles low to moderate low exposure claims.
Confirms coverage of claims by reviewing policies and documents submitted in support of claims.
Analyzes coverage and communicates coverage positions.
Ability to draft coverage position letters independently.
Utilizes acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analyzing documentation, policy provisions and other records.
Conducts, coordinates, and directs investigation into loss facts and extent of damages.
Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure.
Sets reserves within authority or makes recommendations concerning reserve changes to manager.
Utilizes diary system to pro-actively resolve outstanding issues and to ensure timely processing and closure of the claim.
Negotiates and settles claims directly with claimant.
Prepares reports by collecting and summarizing information.
Participates in special projects or assists other team members as requested.
Provides timely service throughout the life cycle of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, and responding to incoming inquiries according to company policy and procedures.
Identifies subrogation opportunities and fraud potential and makes appropriate referrals.

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience
Advanced degree, or focused technical degree a plus
Must have (preferred) or be eligible to receive claims adjuster license
Successful completion of basic insurance courses or achievement of industry designation (INS, IEA, AIC, ARM, SCLA, CPCU) preferred
Minimum of two + years of claims handling experience or equivalent combination of education and experience
Knowledge of insurance industry or claims handling preferred, or Successful completion of two years as an Associate Claims Specialist preferred.
Excellent written and oral communication skills
Strong analytical and problem solving skills
Strong organization and time management skills
Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
Ability to work in a team environment
Strong desire for continuous improvement
US Work Authorization required.

Benefits

Comp & perks

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims handlingcoverage analysisnegotiationreport preparationinvestigation techniquessubrogation identificationfraud detectionreserve settingpolicy reviewdocumentation analysis

Soft Skills

written communicationoral communicationanalytical skillsproblem solvingorganizationtime managementteamworkcontinuous improvement

Certifications

claims adjuster licenseINSIEAAICARMSCLACPCU